Operational Support at FirstRand Bank India

Randburg, Gauteng, South Africa -

Full Time

Start Date

Immediate

Expiry Date

12 Apr, 26

Salary

0.0

Posted On

12 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Policies, Customer Service, Stakeholder Engagement, Process Improvement, Administration Skills, Insurance Knowledge, Collaboration, Detail-Oriented, Proactive, Accountability, Flexibility, Curiosity, Reporting, Event Planning, Marketing Coordination, Product Administration

Industry

Banking

Description

Job Description To implement operational policies, procedures and processes for impacted business and / or functional areas to mitigate risk and / or improve operational efficiencies Hello Future, Operations Support Specialist, Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FR Short Term Insurance, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change. Are you someone who can: Deliver exceptional service that exceeds customer’s expectations through proactive, innovative and appropriate solutions Enable team service delivery through implementing systems and processes for efficiency. Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members Engage with stakeholders in a professional way. Drive of operational efficiencies and an ultimate delivery of superior processes. Attending to Operational matters with regards to the business unit projects Assume accountability for all operations responsibilities in the team, including all infrastructural, compliance and system requirements Ensure development of operational practices and procedures of the business to coordinate the day-to-day workflow in and out of the business to meet schedule by developing methods to measure department performance Relevant Support required: The PA will assist in Manco support, administration, travel and organization. Assistance in reporting and statistics gathering of information for submissions for the Product Head Meeting and event planning and co-ordination. Marketing initiatives and co-ordination with the product team. Private segment initiatives and co-ordination with the product team. Product administration support. You will be an ideal candidate if you: Have an NQF Level 5 Are forward thinking Are process orientated Have exceptional administration skills Have an understanding of Products within the insurance space – Beneficial Have an approachable yet firm in standing their ground within execution You will have access to: Opportunities to network and collaborate A challenging working environment that is progressive and agile Opportunities to innovate where initiative is taken and owned end to end We can be a match if you have the following: Adaptable and curious Have a proven successful track record. Thrive in a collaborative environment. Detail-oriented Proactive and accountable Calm under pressure Collaborative mindset Flexible and adaptable in a dynamic work environment Apply now if you are interested in taking the next step. We look forward to engaging with you! All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties. #post #fnb #LI-AW1 Job Details Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 19/01/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties. Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match. Should you have any queries, please log it via MyQ. FirstRand provides a comprehensive range of financial services in South Africa and certain markets in broader Africa. The group also offers certain niche products and services in the UK and India. Listed on the Johannesburg Stock Exchange (JSE) and the Namibian Stock Exchange (NSX), FirstRand Limited is the largest financial institution by market capitalisation in Africa. The group follows a multi-branding approach. Its portfolio of financial services businesses includes FNB, RMB, WesBank, Ashburton Investments, Aldermore, MotoNovo and DirectAxis. Many are leaders in their respective segments and markets, offering transactional, lending, investment and insurance products and services The FirstRand Corporate Centre houses many of the critical functions required by a large and complex financial services group. The group's track record of delivering superior returns to shareholders has been achieved through a combination of organic growth, acquisitions, innovation and the creation of completely new businesses. The group’s purpose of delivering Shared Prosperity provides many opportunities for employees to innovate to address social and environmental challenges in our markets. All of our businesses have successful Volunteering programmes which also allow employees to adopt and support causes close to their hearts.

Responsibilities

Implement operational policies and procedures to improve efficiencies and mitigate risks. Manage relationships with stakeholders and ensure accountability for operational responsibilities.