JOB SUMMARY

Working within the Divisional Support Unit, Operational Support teams are responsible for supporting frontline colleagues, aligned to the Inspection, Investigation and Specialist Divisions, responsible for operational delivery across a range of industries including Manufacturing, Construction and Agriculture. You will contribute to the yearly delivery plan through a range of established and developing internal processes and procedures. The role involves triaging potential visits, for which you will create inspection packages for use by regulating teams, processing gas cases, preparing litigation files, and the triage of Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDORS). You will be proactive in self-development and collaboration within your teams and across the cross-divisional network, with an ability and passion to deliver at pace.
Part time working hours are available for this role. We can accept part time applicants who can commit to working a minimum of 30 hours per week.

JOB DESCRIPTION

You will contribute to the delivery of HSE’s Strategy and plan of work by undertaking a range of business support tasks and processes, in direct support of both front line and other HSE staff, including providing support to other parts of HSE, on both a local and national basis. You will do this by:

• Providing administrative support to your wider team to meet business objectives, this can vary from responding to urgent queries in a timely manner or managing inboxes.
• Working with and learning division-relevant systems and programmes ranging from Microsoft Packages to bespoke internal systems.
• Assisting your colleagues on any projects and work activities.
• Overseeing compliance for any data entry/management such as updating and handling sensitive records and information.
• Liaising with internal and external stakeholders, including inspectors and the public when required.
• Undertake administrative tasks and functions in support of other parts of HSE, both locally and nationally (whether on a geographical, directorate or divisional basis)
• Developing an awareness and knowledge of HSE’s work and organisation, remaining abreast of changes to procedures and guidance and your role in response to personal development and business needs, responding positively and flexibly to changes.

Please note that this is not an exhaustive list of duties.

ESSENTIAL SKILLS AND CRITERIA:

• A team player, able to communicate and build effective relationships with your colleagues.
• Able to provide a consistent administrative service across your team.
• Well-organised, able to prioritise your workload and meet deadlines.
• Able to deliver consistent customer service with internal and external stakeholders.
• Attention to detail with the ability to accurately record information across multiple platforms.
• Ability to take steps to develop yourself and your knowledge.
• Knowledge of Microsoft Office Packages such as MS Word, Excel, and Outlook.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

TYPE OF ROLE

Administration / Corporate Support
Operational Delivery

You will contribute to the delivery of HSE’s Strategy and plan of work by undertaking a range of business support tasks and processes, in direct support of both front line and other HSE staff, including providing support to other parts of HSE, on both a local and national basis. You will do this by:

• Providing administrative support to your wider team to meet business objectives, this can vary from responding to urgent queries in a timely manner or managing inboxes.
• Working with and learning division-relevant systems and programmes ranging from Microsoft Packages to bespoke internal systems.
• Assisting your colleagues on any projects and work activities.
• Overseeing compliance for any data entry/management such as updating and handling sensitive records and information.
• Liaising with internal and external stakeholders, including inspectors and the public when required.
• Undertake administrative tasks and functions in support of other parts of HSE, both locally and nationally (whether on a geographical, directorate or divisional basis)
• Developing an awareness and knowledge of HSE’s work and organisation, remaining abreast of changes to procedures and guidance and your role in response to personal development and business needs, responding positively and flexibly to changes