We’re champions of the North West and we’re proud that it’s our electricity network that connects communities and helps keep the electricity flowing every minute of every day, from when you wake up to when you fall asleep and all the hours in between.
A key part of the UK’s journey to net zero carbon is the revolution of our electricity industry to enable clean, green economic growth. As the North West’s electricity network operator, it’s our responsibility to lead the way, help the region decarbonise and pave the way for the growth of renewable energy and a sustainable energy future for all.
We’re proud that in December 2024 we were named Utility of the Year by Utility Week magazine who said we punched above our weight and used innovation to solve some of the industry’s most difficult challenges. Come and be part of our team and make a difference.
Together we have the energy to transform our communities. We are switched on. We are adaptable. We take pride.
Our Network and Telecommunications team has a fantastic opportunity for a Support Administrator to join them.

OUR ROLE

This role provides support to a team of engineers and technicians to ensure that challenging service levels are met. This is in projects, maintenance and fault repair of the telecommunication networks.

As the Support Administrator you will provide a full administrative support service which includes:

• Managing the team mailbox, resolving queries, requests and issues;
• Managing the purchasing processes that support activities in both projects and operations;
• Collating data for field team packs of work;
• Supporting the team with financial administrative tasks including project forecast data inputting and checking;
• Supporting the team with project administrative tasks including noting actions and chasing action resolution with various stakeholders;
• Inputting, collating and checking of data to enable reporting and statistics creation;
• Managing Telemetry and Telecoms standby rota updates.