Operational Training Specialist - Courts, Tribunals & Service Delivery at NSW Department of Communities and Justice
New South Wales, NSW, Australia -
Full Time


Start Date

Immediate

Expiry Date

07 Sep, 25

Salary

125720.0

Posted On

13 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Human Resources/HR

Description

Division: Courts Tribunals and Service Delivery
Location:Statewide, NSW, AU, 9999

Req ID: 76964

  • Location – Flexible, New South Wales. Hybrid working.
  • Ongoing Full-time (35 HPW) - Job share and part time considered.
  • Clerk Grade 7/8 – Base Salary ($113,574 - $125,720), pa, plus superannuation and leave loading

THE WELCOME EXPERIENCE

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience
The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.

Responsibilities

YOUR ROLE

Contribute to improved organisational effectiveness through the analysis, design, development, and delivery of operational training programs.
The role is responsible for responding to the learning needs of the entire Courts, Tribunals, and Service Delivery Division (CTSD), as well as developing, updating, and delivering programs to meet these needs. The program will include competency-based and operational training programs. You will need to liaise with departmental staff, training colleagues, and management to ensure operational training needs are met in an effective and efficient way.

WHAT YOU’LL DO

  • Deliver operational training programs for the business, both virtually via MS Teams and face-to-face.
  • Evaluate the effectiveness of operational training programs.
  • Contribute to the development of operational training plans and strategies.
  • Liaise with Divisional staff and managers to identify client needs; support the ongoing development of competencies and capability frameworks; and contribute to the achievement of corporate and business plan objectives.
  • Provides consultancy services and advice on operational training.
  • Project work as required.
  • Partner to ensure operational training meets business needs and is aligned to business and Divisional plans.

THANK YOU FOR YOUR INTEREST IN THIS ROLE. WE LOOK FORWARD TO RECEIVING YOUR APPLICATION.

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