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Operations Admin | Scheduler at Cartrack
Makati, Metro Manila, Philippines -
Full Time

Start Date

Immediate

Expiry Date

22 Apr, 26

Salary

0.0

Posted On

22 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Scheduling, Customer Service, Communication, Interpersonal Skills, Microsoft Office, Excel, Attention to Detail, Organizational Skills, Administrative Duties, Project Management, Philippine Geography

Industry

Software Development

Description
We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries, and we are looking for an Operations Admin Staff to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency. Job Responsibilities: Scheduling with our customers of all installations Manage fast turnaround times and ensure installations has short lead times. Handle customers enquiries via inbound calls and email correspondence. Escalates enquiries or issues to relevant departments and ensure proper follow-up; Ensure quality customer service and maintaining good phone etiquette; Provide customer support activities; Quality checking of new processed sales agreement; Assist with any administrative duties and to perform any ad-hoc duties, as and when required. Job Requirements: Graduate of Diploma or Bachelor's degree in Business Administration, Operations Management, or Office or Administrative Management courses. Project management experience will be beneficial. Open for Fresh Graduates or with 6 months of experience in scheduling in logistics/ delivery company, or any admin-related experience. Proficient with Microsoft Office applications, must be skilled in Excel Excellent communication and interpersonal skills Willing to render overtime if needed Highly organized and with a sense of urgency Meticulous and with strong attention to details A very good understanding of the Philippine geography is preferred Can work onsite in Makati City, NCR
Responsibilities
The Operations Admin Staff will be responsible for scheduling installations with customers and managing fast turnaround times. They will also handle customer inquiries and ensure quality customer service.