JOB DESCRIPTION:

TD Securities Corporate and Investment Banking (CIB) delivers financial advisory and capital-raising solutions to top-tier corporate and institutional clients. The group operates within a high-performance, client-centric culture and is organized by product, region, and industry specialization.
The Business Management Team within CIB serves as a strategic enabler for senior executives and Relationship Managers by delivering high-impact operational oversight, enterprise program execution, and leadership engagement strategy. This high-visibility team ensures CIB leaders are equipped to focus on their core mandate, serving clients, by overseeing governance, continuity planning, workplace experience, and change management efforts across the platform.

POSITION OVERVIEW:

The Operations & Administration Analyst will lead the ongoing operations of TD Securities’ Toronto CIB office by ensuring seamless workplace experience, facilities coordination, and operational process execution. This role is ideal for a proactive, organized individual who thrives in a dynamic, high-expectation environment and is eager to contribute to both team goals and firm-wide priorities.
The individual will serve as a primary point of contact for CIB Toronto office operations and will report to the Director of Operations. This role is expected to act with a high level of autonomy, influence cross-functional stakeholders, and continuously enhance operational efficiency across the CIB platform.

WORKPLACE EXPERIENCE & FACILITIES OPERATIONS

• Manage day-to-day operations of CIB Toronto office spaces, including oversight of the Gym, Hive, and common areas.
• Own and manage vendor relationships and budget adherence for workplace-related services (such as cleaning, equipment maintenance, and supply ordering).
• Manage & update floor plans, including coordination of seating assignments for colleagues and visiting/travelling Executives, and office moves; ensure appropriate workstation setups in collaboration with IT/Technology partners.
• Administer pass card access and ensure physical security protocols are maintained and reviewed on a regular basis
• Coordinate internal events such as Employee Appreciation Week, Take Our Kids to Work Day, and socials, including catering and logistics.Supervise the Corporate Concierge and liaise with the Concierge Services / Enterprise Real Estate team; train the Concierge as necessary.

QUALIFICATIONS:

• 5-7 years of progressive experience in operations, executive assistant support, administration, or office management, preferably in a financial services or professional services environment.
• Undergraduate degree preferred
• Strong attention to detail and communication skills.
• Strong organizational and problem-solving skills with the ability to manage competing priorities.
• Experience managing vendors, budget adherence, and enterprise support coordination.
• Experience working in a matrixed or cross-functional environment is an asset.
• Strong Proficiency with Microsoft Office (Excel, Word, PowerPoint), SharePoint, Ariba, and ServiceNow preferred.

GENERAL DESCRIPTION

Provide business management related research, evaluation, operational, reporting and / or analytical support for assigned area / specialization and/or functional unit(s).

WHO WE ARE:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.