Circa:
Salary - Salary Plan, 38,000.00 GBP Annual
We’re seeking a dynamic Operations Administration Manager, Journals to oversee the administrative operations that support our journal article processing across our publishing portfolio, while delivering an exceptional customer experience at every touchpoint. This is a fixed-term position of up to 12 months covering maternity leave.
You’ll manage and inspire a team of Publishing Assistants while overseeing the seamless coordination of both internal operations and external supplier relationships. This role requires an individual who can balance day-to-day operational demands with long-term planning, ensuring our journals maintain the highest standards of quality and customer service while meeting critical editorial and production deadlines.
You’ll be at the heart of our publishing process, managing complex workflows from manuscript submission through to publication. You’ll work closely with Editorial Managers to align operational capacity with journal strategies, while building strong collaborative relationships across internal teams and external suppliers. Your expertise in systems (ScholarOne and Resource) will be essential as you contribute to system developments and process improvements that maximize efficiency and enhance the author and reviewer experience.
This is an excellent opportunity for an experienced operations professional to make a significant impact in academic publishing. You’ll be responsible for performance management, recruitment and training, while also contributing to strategic planning around outsourcing decisions and process optimisation. We’re looking for someone who thrives in a collaborative environment, has exceptional relationship-building skills, and is passionate about delivering outstanding service to our global community of researchers, authors, and scientific editors.
At the RSC we embrace flexibility and offer hybrid working, which means our teams come together when they need to collaborate. Although this role is contractually based at our Cambridge office, you will be able to work from home within the UK. During your induction period, you will need to attend the office regularly for onboarding. Once fully onboarded, you will be required to attend the office once a month. If you need flexible working arrangements, please outline this in your application.

OUR PURPOSE IS ‘TO ADVANCE EXCELLENCE IN THE CHEMICAL SCIENCES’.

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