Operations Administrative Specialist: Natalie L Haslam College of Music - U at University of Tennessee

Knoxville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Aug, 26

Salary

42000.0

Posted On

16 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Operations, Student Supervision, Financial Workflow Management, HR Administrative Processes, Visitor Engagement, Training Program Development, Stakeholder Management, Confidentiality, Professional Communication, Independent Judgment, Multi-tasking, Higher Education Administration

Industry

Higher Education

Description

This position reports to the Director of Finance and Administration and serves as the operational coordinator and primary administrative hub for the Natalie L. Haslam College of Music. Located in the Dean’s Suite, this role simultaneously manages three core operational areas: front-facing reception and visitor engagement, functional oversight and training of student employees assigned to the Dean’s Suite, and continuity support for Finance & Administration workflows. The position applies independent judgment to triage complex inquiries, route sensitive HR and financial matters, and ensure uninterrupted administrative operations across the college. The role functions as the college’s institutional knowledge resource for daily administrative operations — proactively identifying workflow issues, developing and implementing student worker training programs, maintaining Finance & Administration continuity in the absence of coordinators, and serving as a knowledgeable bridge between the Dean’s Suite, academic departments, and external stakeholders. The complexity and breadth of these simultaneous operational responsibilities require substantial independent action and professional expertise across administrative, supervisory, and financial process domains. This position will also be cross trained in Academic and Faculty Affairs as well as Admissions and Student Engagement operations in order to maintain comprehensive understanding of the full student and faculty lifecycle and ensure continuity of administrative support across the college. Because this position serves as the college’s primary public-facing service point, consistent on-site presence is required Monday through Friday during standard university business hours. Remote work is not available for this role. The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service. UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory. The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service. UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone. The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine. Apply today and join the Tennessee Volunteer community!

Responsibilities

Serves as the primary administrative hub for the College of Music, managing reception, student employee training, and Finance & Administration workflows. Acts as an institutional knowledge resource to ensure operational continuity across the Dean's Suite and academic departments.