Operations Administrator-1 at FirstRand Bank India

Johannesburg, Gauteng, South Africa -

Full Time

Start Date

Immediate

Expiry Date

08 Jun, 26

Salary

0.0

Posted On

10 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Support, Operational Support, Cost Management, Stakeholder Management, Customer Query Resolution, Compliance, Filing Systems Maintenance, Process Maintenance, Management Information Provision, Performance Management, Skills Development, Talent Management, General Ledger Monitoring, Asset Administration, Invoice Processing

Industry

Banking

Description

Job Description To provide proactive, reliable, and efficient administrative and operational support within the designated functional area, ensuring seamless business processes. Manage costs / expenses within approved budget to achieve cost efficiencies. Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members. Resolve all customer queries efficiently, and within agreed timelines. Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions. Monitoring of changes in laws, regulations, initiatives and relevant industry practices, drafting and implementation of appropriate interventions. Comply with governance in terms of legislative and audit requirements. Set up and maintain filing systems for the business unit to ensure efficient service is provided. Maintenance of all administrative processes for the department's operational activities. Provide efficient and effective administration support to ensure accuracy in the functional area. Provide timeous and accurate management information. Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies. Manage own development to increase own competencies. General Ledger monitoring and verification HASS/RACF administration. Assets administration and monitoring Invoice processing and administration Job Details Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 13/03/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties. Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match. Should you have any queries, please log it via MyQ. FirstRand provides a comprehensive range of financial services in South Africa and certain markets in broader Africa. The group also offers certain niche products and services in the UK and India. Listed on the Johannesburg Stock Exchange (JSE) and the Namibian Stock Exchange (NSX), FirstRand Limited is the largest financial institution by market capitalisation in Africa. The group follows a multi-branding approach. Its portfolio of financial services businesses includes FNB, RMB, WesBank, Ashburton Investments, Aldermore, MotoNovo and DirectAxis. Many are leaders in their respective segments and markets, offering transactional, lending, investment and insurance products and services The FirstRand Corporate Centre houses many of the critical functions required by a large and complex financial services group. The group's track record of delivering superior returns to shareholders has been achieved through a combination of organic growth, acquisitions, innovation and the creation of completely new businesses. The group’s purpose of delivering Shared Prosperity provides many opportunities for employees to innovate to address social and environmental challenges in our markets. All of our businesses have successful Volunteering programmes which also allow employees to adopt and support causes close to their hearts.

Responsibilities

The role involves providing proactive, reliable, and efficient administrative and operational support within a functional area, ensuring seamless business processes and managing costs within budget. Key duties include cultivating stakeholder relationships, resolving customer queries efficiently, and monitoring legal and regulatory changes.