Operations Administrator - York - PART TIME - JOB SHARE
Salary: Starting at £24,500 (FTE)
Change the way you think about energy.
Our energy, where we source it and how we use it, is evolving. Our mission is to empower homeowners, architects, and businesses with the knowledge and technology to harness their own sustainable energy and help safeguard the planet. We believe our built environment should be designed for optimal efficiency, health, and comfort.
Whether our customers need a single product or the ultimate Passivhaus, their system needs to be well thought out and designed correctly. We adopt a full-circle approach to provide better performing buildings from a carbon, cost, and comfort perspective to get you the right outcome. Our specialist products and services include renewables such as solar panels and heat pumps, and energy efficient upgrades such as triple-glazed windows and doors, mechanical ventilation with heat recovery (MVHR) systems, and insulation and airtightness products.
We are growing fast so this is a fantastic opportunity to grow with us!
Do you want to be part of a business that has been at the at the forefront of sustainable, ultra-low energy building for over 25 years? To develop your career by bringing about positive change? What about being part of something bigger and be a part of a business with purpose?
If yes, then we want you to join our team!

JOB PURPOSE

The General administrator requires an organised and self-motivated approach. The appointee will be responsible for providing administrative support to the Operations team. The general administrator’s role will include working closely with the Operations team by handling clerical duties, coordinating calendars, support the Operations team as required to meet the KPIs

KEY RESPONSIBILITIES:

• Welcoming visitors and directing them to the relevant office/personnel.
• Deal with escalated customer issues, incident reports and legal issues, through to resolution.
• Supporting the operations team to assist with meeting KPIs
• Contributes to a safe and healthy working environment for all employees, complying with organisation health and safety policies in accordance with current legislation.
• Build relationships with internal and external stakeholders ensuring effective communication and information sharing delivering excellent customer service, internally and externally. Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos, resumes, and presentations.
• Coordinating and managing appointments and meetings.
• Maintaining general office files, including job files, vendor files, and other files related to the company’s operations.
• Purchasing office supplies, equipment, and furniture.
• Overseeing the maintenance of office facilities, and equipment – including assisting with the set up of computer hardware.
• Performing other relevant duties when needed.