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Operations Administrator at Cartrack
Kuala Lumpur, Kuala Lumpur, Malaysia -
Full Time

Start Date

Immediate

Expiry Date

16 Jul, 26

Salary

0.0

Posted On

17 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Operations administration, Data validation, Contract review, System reporting, Client communication, Scheduling, Microsoft Excel, B2B communication, Phone etiquette, Fleet management systems, Technical aptitude, Problem solving, Attention to detail

Industry

Software Development

Description
Job Summary We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for an Operations Administrator to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency. Responsibility Generate and consolidate system reports by reviewing sales contracts and technical installation appointments for accuracy and completeness; Perform data validation across internal systems to ensure alignment with operational and sales SOPs; Handle inbound and outbound client calls to coordinate and schedule technical installation appointments. Requirements Excellent communication and interpersonal skills; Minimum 2 years’ experience in operation admin, administrator, cooperate admin or related field; A team player and also able to work independently; Prior experience in B2B client-facing roles, with strong communication and professional phone etiquette; Proficient in business processes and computer applications, including Microsoft Excel; A fast learner with a technically inclined mindset; experience with fleet management systems is a strong advantage; Detail-oriented with the ability to thrive in a fast-paced operational environment.
Responsibilities
The Operations Administrator will generate and consolidate system reports while performing data validation to ensure operational accuracy. They will also manage inbound and outbound client calls to coordinate technical installation appointments.