COMPANY OVERVIEW

Greydoor Publishing is a leading publisher specializing in hotel magazines across the USA. Our mission is to provide high-quality content that enhances the visibility of hotels and promotes their services to potential guests.
Are you an organised, reliable, and detail-focused individual who thrives on keeping things running like clockwork?
Join our vibrant publishing company as a Production & Operations Assistant, based in our modern office just a stone’s throw from Blackpool Airport. This essential role keeps our shipments moving and our teams supported. You’ll be a central figure in both logistics and administration, helping our client management and partnership teams deliver outstanding service. Office hours are Monday–Friday, 9am–5pm, with flexible in/out times available.

• Coordinate Global Shipments: You’ll prepare, send and track small-package shipments to our clients and partners around the world. You’ll also help coordinate, in conjunction with our UK print partners, palletised exports of our magazines. You’ll use supplier and internal systems to stay ahead of delivery issues – we’ll give you the training to resolve them with confidence.
• Administrative Support: Provide key administrative support to our client management and partnership teams. This could be anything from entering information into our CRM or task management software, to obtaining quotations for shipping.
• Handle Inbound Queries: Be the friendly and professional voice of the company when handling incoming calls and assisting clients or partners with their queries.
• Absence Cover: Step in to assist our teams with high-levels tasks when needed, ensuring nothing falls through the cracks.