Full job description

About Sarie

Sarie is a Dubai-based, tech-enabled corporate services platform, not a traditional PRO or typing centre. We help businesses set up and operate across mainland and free zone jurisdictions in the UAE, covering company formation, licensing, PRO services, and visa/residency processing. With a growing team and a platform built underway to unify operations across mainland, freezone, and visa workflows. As we scale, we're looking for a high-calibre client centered professional to help own, sustain and elevate the overall client experience.

Role Overview

We are looking for a hands-on operations professional with proven experience across PRO services, immigration, visas, licenses, and government processes. This role is critical to ensuring delivery excellence, transparency, and client trust.

You will be responsible for managing end-to-end operational workflows — from onboarding to final issuance — while coordinating with internal teams, government portals, and external stakeholders.

This role is not for an HR professional or a messenger person going to a typing center. This role is for someone who knows all government systems portals and can process all applications in-house accurately and thoroughly.

Key Responsibilities

Manage end-to-end operations for:

• Preparation, typing, submission, and follow-up of government and regulatory documentation.
• Handles day-to-day government transaction requirements across relevant UAE authorities and portals.
• Prepares and processes applications, forms, letters, declarations, and supporting documentation with accuracy and attention to detail.
• Coordinates document submissions, amendments, renewals, cancellations, and other government-related transactions.
• Maintains accurate records of submitted applications, approvals, receipts, and transaction status.
• Ensures documentation is complete, properly formatted, and compliant with authority requirements before submission.
• Follow up with government departments and relevant authorities to monitor application progress and resolve documentation requirements.
• Supports the Operations and Leadership teams with administrative and documentation requirements.
• Maintains confidentiality of company, employee, client, and government-related information.
• Ensures timely completion of assigned government transactions in line with internal deadlines and service commitments.

What We’re Looking For

4–6+ years of hands-on experience in:

• PRO services through portals
• Immigration / visas
• Business setup or government services
• Strong working knowledge of UAE regulatory and compliance frameworks
• Experience working with Amer / Tasheel / MOHRE / GDRFA / Freezones
• Highly organized, detail-oriented, and process-driven
• Comfortable handling multiple cases simultaneously
• Clear communicator — internally and with clients
• Takes ownership, not excuses
• Driver’s license
• Additional languages such as Arabic, Spanish, Chinese, Russian, French or German are a plus.