Operations Analyst at Archway Group

Indianapolis, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Apr, 26

Salary

55000.0

Posted On

08 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Accounting, Finance, Economics, Mathematics, Microsoft Excel, Customer Service, Communication, Data Management, Reconciliation, Problem Solving, Attention to Detail, Organization, Self-Motivation, Client Support, Process Documentation, Reporting

Industry

Description

Job Details Job Location: Indianapolis, IN 46240 Salary Range: $50,000.00 - $55,000.00 Salary/year Operations Analyst – Portfolio Reporting: Archway Group is seeking new members on our Portfolio Reconciliation team. Our primary goal is to ensure client retention through completing reconciliation of transactions against custodial statements of record for accounts containing financial securities. As an operations analyst, you will complete daily and monthly client account reconciliation services across custodial and alternative investment accounts using proprietary software technology. What you’ll do: · In the reconciliation function, you will be working closely with the Implementation and Global Access teams to understand the client’s portfolio and fund structure as well as to ensure all required deliverables are complete. To do this, you will perform various types of reconciliations to ensure that data is accurate and client service expectations are met. · We are counting on you! You will have the opportunity to troubleshoot complex exceptions, complete new account setup and rebuild, provide data management for alternative assets, and review client reporting to validate accuracy. · As the record keeper for the fund, you will be responsible for collecting and maintaining security pricing details in various formats from the third-party vendors as well as broker quotes. Additionally, you will manage the documentation of processes and procedures relating to individual client needs. · You will communicate with appropriate internal teams or client teams to resolve open issues and questions, reaching out to internal technology support and vendor support when necessary to resolve any production issues or system support queries. · We want you to succeed and look for future solutions! Through attending and participating in various IMS and corporate professional development sessions, you will acquire the tools to identify processes across the division and organization. You will have the opportunity to partner with a diverse team and grow your career. Qualifications What we need from you: · BA / BS in Accounting, Finance, Economics, Mathematics, or equivalent work experience. · Internship experience preferred. · Intermediate skills in Microsoft Excel. · A fundamental understanding of accounting principles and investment terminology. · The self-motivation, organization and drive to complete multiple client deliverables in a timely manner without sacrificing excellence or quality. · Strong written and verbal communication skills as you will primarily support your clients through email and/or phone calls. · Strong customer service skills as you will be communicating daily with your clients and other service providers. What we would like from you: · The self-motivation, organization and drive to complete multiple client deliverables in a timely manner, without sacrificing excellence or quality. · Strong written and verbal communication skills as you primarily support your clients through email and/or phone calls. · Strong customer service skills, to support daily communication with your clients, and other service providers.

Responsibilities

As an Operations Analyst, you will complete daily and monthly client account reconciliation services across custodial and alternative investment accounts. You will also troubleshoot complex exceptions and manage documentation of processes and procedures relating to individual client needs.