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Operations Analyst at Connor Clark Lunn Financial Group
Toronto, ON M5X 1C8, Canada -
Full Time

Start Date

Immediate

Expiry Date

07 Nov, 25

Salary

0.0

Posted On

08 Aug, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Financial Services

Description

How To Apply:

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Responsibilities
  • Operational Support & Daily Activities
  • Serve as a go-to expert and systems power user, resolving team inquiries with positivity and precision.
  • Manage and triage JIRA tickets to ensure timely resolution.
  • Lead initiatives to improve data quality through robust policies, procedures, and audit practices.
  • Champion process and workflow enhancements that boost efficiency, reduce risk, and elevate stakeholder experience.
  • Support audit readiness through meticulous data preparation, document reconciliation, and digital organization.
  • Partner with third-party vendors to coordinate system upgrades, maintenance, and testing initiatives.
  • Maintain and optimize forms, filing structures, business rules, and workflows to ensure seamless operations.
  • Analyze data integrity issues and drive timely resolution.
  • Act as a subject matter expert for client-facing platforms, troubleshooting access and data issues, and gathering business requirements for future enhancements.
  • Project & Strategic Initiatives
  • Contribute to strategic projects by researching requirements, developing detailed plans, and identifying risks and resource needs.
  • Collaborate with project leads and cross-functional teams to analyze data and deliver actionable business insights.
  • Support project execution through stakeholder communications, meeting facilitation, and workflow coordination.
  • Own the creation and maintenance of project documentation, including business requirements, plans, and meeting notes.
  • Take initiative in testing system and process changes, ensuring quality and reliability, applying a methodical approach to mitigate post-implementation risks.