MINIMUM QUALIFICATIONS

• Three (3) years professional experience working in eligibility technology systems, such as Minnesota Eligibility Technology System (METS), MAXIS and MMIS to effectuate eligibility for Minnesota Health Care Programs (e.g., Medical Assistance, MinnesotaCare etc.).
• Experienced in identifying and expressing business needs to address policy, operational, or system improvements or challenges.
• Capable of effectively guiding and organizing problem-solving teams, adept at resolving conflicts and negotiating.
  *Bachelor’s Degree or higher in Health Care Administration or related field may substitute for one (1) year of experience

PREFERRED QUALIFICATIONS

• In-depth understanding of MHCP policy, processes, and systems to guide the implementation of new or corrected system functionality, business processes, and procedures.
• Experience working on projects as a Subject Matter Expert (SME) or other related roles in which you are responsible to communicate policy and/or business needs. Review business and functional requirements to ensure they are correct and complete.
• Ability to manage multiple concurrent project work and competing priorities under demanding deadlines.
• Strong oral and written communication skills sufficient to communicate to both technical and nontechnical personnel.
• Experience participating in user acceptance testing to validate that technical solutions work as designed according to business and functional system requirements.
• Decision-making experience related to planning, organizing, directing and controlling functions to achieve organizational goals and objectives.
• Variety of experiences working effectively with others from different backgrounds and cultures.

ADDITIONAL REQUIREMENTS

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need

THE WORK YOU’LL DO IS MORE THAN JUST A JOB.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Responsibilities Include:

• Work in partnership with Department of Human Services (DHS), Minnesota IT Services (MNIT), MNsure and county, tribe and state health care processing entities to develop business requirements, design documents, and workflows to deliver new or enhanced system functionality, and other high-priority system changes required for Minnesota Health Care Programs (MHCP).
• Under limited supervision, initiate, lead and coordinate efforts to identify, analyze, recommend, develop and implement changes and improvements for business processes and procedures.
• Use critical analysis, problem-solving, and process improvement skills sufficient to identify issues, evaluate, plan, make decisions, recommend and implement solutions, without compromising program integrity, system functionality, and customer service.
• Develop business use case scenarios and instructions to perform user acceptance testing. Document results, submit potential issues and prioritize defects found in user acceptance