REQUIREMENTS AND CORE COMPETENCIES

Minimum of 3-5 years of experience in a similar role and/or data mining, analysis and reporting.

• Excellent computer skills and knowledge of the Microsoft Office Suite (particularly Excel).
• Knowledge of and experience with relational databases, ERP systems (E.g. Quantum Control) and business intelligence reporting tools (E.g., Crystal Reporting, Power BI, SAS, Tableau, etc.)
• Excellent English communication skills (written and spoken). Bilingualism is an asset.
• Ability to prioritize, flexibility, adaptability and demonstrate initiative with an aptitude for continuous improvement.
• Strong analytical and problem-solving skills.
• Detail-oriented, organized and have a strong work ethic.
• Familiarity with supply chain processes such as inventory planning and warehouse management is an asset.
• Ability to travel between site locations (2-3 weeks at a time) when required.
• BSc/BA in Logistics, Supply Chain, Business Analytics, Economics, Business Administration, Operations Management or a related field.

Applying for this position: We thank all applicants for their interest in a career at MHD-ROCKLAND; however, only selected candidates with the legal ability to work in Canada will be contacted.

SUMMARY OF RESPONSIBILITIES

As an Operations Analyst, you will be at the forefront of supporting internal company processes and improving operational performance through analysis, process review and the training of internal users. By gathering and analyzing data in support of sales and repair strategies as well as company process optimization, you will be translating business problems into effective supply chain solutions.

MAIN DUTIES AND RESPONSIBILITIES

Collect, organize and analyze information from multiple sources; computer data, sales history and internal customer interface.

• Identify, mitigate and solve issues in various fields or specialized areas through utilizing statistical methods and analysis.
• Develop solutions and recommend courses of action to discovered issues.
• Develop and train staff on new processes and procedures to enhance operations.
• Monitor ongoing effectiveness of implemented changes and make adjustments as required.
• Prepare detailed reporting and presentations for management.
• Collaborate with various internal departments and business divisions to implement effective systems and effect trusted relationships.
• Act as primary point of contact for ERP errors and process review.
• Provide support for larger-scale ERP projects and features (E.g. Mobile Warehouse, Contact Manager, etc.)
• Monitor and report KPIs for MRO and Supply Chain performance.
• Other tasks as may be assigned.

Minimum of 3-5 years of experience in a similar role and/or data mining, analysis and reporting.

• Excellent computer skills and knowledge of the Microsoft Office Suite (particularly Excel).
• Knowledge of and experience with relational databases, ERP systems (E.g. Quantum Control) and business intelligence reporting tools (E.g., Crystal Reporting, Power BI, SAS, Tableau, etc.)
• Excellent English communication skills (written and spoken). Bilingualism is an asset.
• Ability to prioritize, flexibility, adaptability and demonstrate initiative with an aptitude for continuous improvement.
• Strong analytical and problem-solving skills.
• Detail-oriented, organized and have a strong work ethic.
• Familiarity with supply chain processes such as inventory planning and warehouse management is an asset.
• Ability to travel between site locations (2-3 weeks at a time) when required.
• BSc/BA in Logistics, Supply Chain, Business Analytics, Economics, Business Administration, Operations Management or a related field