POSITION OVERVIEW

• Act as the APAC primary Point of Contact (PoC) for Global Precious Metals.
• Build relationships with Sales & Trading in all locations (Singapore, UK, NY, Toronto) to facilitate query management.
• Oversee the daily operations of the Metals Desk during APAC hours to ensure trades are processed and settled in a timely manner. (including confirmations, settlements and reconciliations)
• Address related queries, requests and issues internal stakeholders and clients, ensuring timely responses or escalations as needed.
• Serve as the main communication hub between the desk and the global operations team during APAC hours.
• Work with the Global Operations team to enhance control and mitigate risk.
• Provide operational coverage to other asset classes (ie Foreign Exchange and/or Derivatives) as directed by local head/ team manager.
• Update / maintain procedural documents and provide training to the team for coverage purposes as needed.

SKILL SET

• 2 years of operations or related experience within the metals business.
• Working knowledge of the precious metals trade lifecycle (allocated & unallocated)
• Ability to work independently during APAC hours(APAC Holidays) and manage multiple tasks under time-sensitive conditions.
• Experience working with global teams and coordinating across multiple time zones.

WHO WE ARE

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Please refer the Job description for details