OPERATIONS ANALYST

Location: Glasgow
Keywords: client service, data analysis, trade booking, hybrid working, inclusive environment, career progression, supportive team, flexible working opportunities

An exciting opportunity has arisen for an Operations Analyst to join a leading global financial services organisation in Glasgow. This role offers the chance to work within a highly respected Equity Cash Client Processing Group, supporting institutional clients across multiple markets. You will be part of a collaborative and knowledgeable team that values integrity, excellence, and a strong sense of togetherness. The position is based on a hybrid working model, with three days in the office and the flexibility to work remotely for the remainder of the week. With a focus on professional growth, training opportunities, and a supportive culture that champions diversity and inclusion, this is an ideal environment for those looking to develop their career in operations while enjoying generous workplace benefits such as an onsite gym, restaurant, and flexible working arrangements.

• Join a renowned financial services organisation in Glasgow with a central location and excellent onsite facilities including a gym and restaurant, providing you with both convenience and comfort during your working day.
• Benefit from flexible working opportunities with a hybrid model that allows you to balance time between the office and remote work, empowering you to manage your personal lifestyle alongside your professional commitments.
• Become part of an inclusive and supportive team culture that values diversity, encourages professional development through unrivalled training opportunities, and offers real scope for career progression within a constantly evolving environment.

WHAT YOU’LL DO:

As an Operations Analyst, you will play a pivotal role in supporting the equity business for institutional clients across various markets. Your day-to-day responsibilities will involve handling complex transactions from trade booking through to confirmation, pre-matching activities, and managing any fails that may occur. You will be expected to analyse transaction data meticulously, escalate risks appropriately, and communicate clearly with both internal teams and external clients. Success in this role requires you to adapt quickly to changes within the industry while maintaining high standards of client service. By contributing your analytical skills and attention to detail, you will help ensure smooth processing of trades while fostering a positive team environment where knowledge sharing is encouraged.

• Process high-value and complex equity transactions efficiently throughout each day, ensuring accuracy and attention to detail at every stage.
• Book trades promptly and confirm all trade details with clients and internal teams to maintain seamless transaction flows.
• Conduct pre-match activities by reconciling trade data and resolving discrepancies before settlement deadlines are reached.
• Monitor fails closely, investigating root causes and collaborating with relevant parties to ensure timely resolution.
• Analyse large volumes of data related to client transactions, identifying trends or issues that require escalation or further investigation.
• Escalate potential risks or unusual activity swiftly to management or compliance teams, maintaining robust risk controls at all times.
• Communicate effectively with colleagues across London-based and Central European client groups to provide exceptional client service.
• Support ongoing process improvements by sharing insights gained from daily operations with your team members.
• Adapt quickly to new processes or procedures as industry developments arise, demonstrating flexibility in your approach.
• Contribute positively to the team’s collaborative spirit by assisting others when needed and participating actively in group discussions.

An exciting opportunity has arisen for an Operations Analyst to join a leading global financial services organisation in Glasgow. This role offers the chance to work within a highly respected Equity Cash Client Processing Group, supporting institutional clients across multiple markets. You will be part of a collaborative and knowledgeable team that values integrity, excellence, and a strong sense of togetherness. The position is based on a hybrid working model, with three days in the office and the flexibility to work remotely for the remainder of the week. With a focus on professional growth, training opportunities, and a supportive culture that champions diversity and inclusion, this is an ideal environment for those looking to develop their career in operations while enjoying generous workplace benefits such as an onsite gym, restaurant, and flexible working arrangements.

• Join a renowned financial services organisation in Glasgow with a central location and excellent onsite facilities including a gym and restaurant, providing you with both convenience and comfort during your working day.
• Benefit from flexible working opportunities with a hybrid model that allows you to balance time between the office and remote work, empowering you to manage your personal lifestyle alongside your professional commitments.
• Become part of an inclusive and supportive team culture that values diversity, encourages professional development through unrivalled training opportunities, and offers real scope for career progression within a constantly evolving environment