OPERATIONS ANALYST

Salary: £12.35p/h
Location: Glasgow
Contract: 12 Month FTC
Keywords: transaction support, client relationships, process management, inclusive environment, flexible working opportunities, career progression, training opportunities, supportive leadership

An exciting opportunity has arisen for you to join a globally renowned financial services organisation as an Operations Analyst based in the heart of Glasgow. This role offers you the chance to become an integral part of a collaborative team within ISG Equity Operations, supporting the Prime Brokerage Business and ensuring exceptional service delivery to both internal and external clients. You will be empowered to develop your expertise in transaction support and post-execution processes, all while enjoying a workplace that values integrity, excellence, and a strong sense of togetherness. With a competitive hourly rate of £12.35, this position provides not only financial reward but also access to flexible working arrangements, generous training opportunities, and a culture that champions diversity and inclusion. The centrally located office boasts excellent amenities including an onsite gym and restaurant, making it an ideal environment for both professional growth and personal wellbeing.

• Enjoy a competitive hourly rate of £12.35 alongside flexible working arrangements designed to help you balance your lifestyle and career ambitions.
• Benefit from unrivalled scope for progression and comprehensive training opportunities within a supportive team that values knowledge sharing and collaboration.
• Work in a vibrant, centrally located Glasgow office with outstanding facilities such as an onsite gym and restaurant, all within an inclusive environment that celebrates diversity and community engagement.

WHAT YOU’LL DO:

As an Operations Analyst, you will play a pivotal role in supporting the Prime Brokerage Desk within ISG Equity Operations. Your day-to-day responsibilities will revolve around managing essential client-related functions such as trade amendments, query resolution, and reporting-all delivered within strict deadlines to maintain operational excellence. You will be expected to recognise risk factors in routine processes, proactively identifying areas for improvement while collaborating closely with your team members. By participating in various projects and initiatives, you will help shape solutions that drive efficiency across the division. Your ability to build strong relationships internally will be crucial as you share knowledge and contribute meaningfully to team objectives. Success in this role hinges on your attention to detail, commitment to quality service delivery, and willingness to engage fully with both transactional tasks and broader process enhancements.

• Manage various client-related functions such as processing trade amendments, responding to client queries, and preparing reports within specified timescales to ensure seamless operations.
• Identify potential risks in daily processes, highlighting key issues and actively contributing to ongoing process improvements for enhanced efficiency.
• Foster strong relationships within your team and with internal stakeholders by sharing knowledge and supporting collective output.
• Participate in projects and initiatives, assisting in the development of solutions with a focus on timely execution and effective implementation.
• Support transaction-based activities across business-aligned or cross-product teams, requiring deep understanding of specific products or business areas.
• Provide high-quality service to both internal colleagues and external clients by maintaining clear communication channels and upholding operational standards.
• Ensure compliance with established controls while balancing client requirements, always prioritising accuracy and reliability in every task undertaken.
• Contribute to the continuous improvement of operational procedures by offering insights drawn from hands-on experience and subject matter expertise.

An exciting opportunity has arisen for you to join a globally renowned financial services organisation as an Operations Analyst based in the heart of Glasgow. This role offers you the chance to become an integral part of a collaborative team within ISG Equity Operations, supporting the Prime Brokerage Business and ensuring exceptional service delivery to both internal and external clients. You will be empowered to develop your expertise in transaction support and post-execution processes, all while enjoying a workplace that values integrity, excellence, and a strong sense of togetherness. With a competitive hourly rate of £12.35, this position provides not only financial reward but also access to flexible working arrangements, generous training opportunities, and a culture that champions diversity and inclusion. The centrally located office boasts excellent amenities including an onsite gym and restaurant, making it an ideal environment for both professional growth and personal wellbeing.

• Enjoy a competitive hourly rate of £12.35 alongside flexible working arrangements designed to help you balance your lifestyle and career ambitions.
• Benefit from unrivalled scope for progression and comprehensive training opportunities within a supportive team that values knowledge sharing and collaboration.
• Work in a vibrant, centrally located Glasgow office with outstanding facilities such as an onsite gym and restaurant, all within an inclusive environment that celebrates diversity and community engagement

To excel as an Operations Analyst in this prestigious financial institution, you will bring proven experience from similar roles where you have demonstrated your ability to manage complex operational tasks efficiently. Your background should reflect strong organisational capabilities paired with excellent communication skills that enable you to interact effectively with both colleagues and clients. A collaborative mindset is essential; you thrive when working as part of a team dedicated to shared success. Your analytical approach allows you to spot potential risks early on while your subject matter expertise ensures that client needs are met without ever compromising on control or compliance standards. Adaptability is key-you are comfortable navigating change within a fast-evolving environment while remaining focused on delivering high-quality results every day.

• A minimum of two years’ relevant experience is generally expected to provide the skills required for this analyst-level position within financial operations.
• Demonstrated ability to establish clear goals and priorities while addressing non-standard issues independently with minimal supervision.
• Proven subject matter expertise in the supported business area, including a thorough understanding of client requirements without compromising control standards.
• Excellent interpersonal skills enabling you to build rapport with colleagues across different teams and departments.
• Strong organisational abilities allowing you to manage multiple tasks efficiently under tight deadlines.
• Effective communication skills-both written and verbal-to ensure clarity when dealing with complex queries or reporting requirements.
• A collaborative approach that supports knowledge sharing within teams for improved collective outcomes.
• A keen eye for detail coupled with analytical thinking skills necessary for identifying risks or inefficiencies in existing processes