Operations Analyst at Tide Platform

, , -

Full Time

Start Date

Immediate

Expiry Date

11 Mar, 26

Salary

0.0

Posted On

11 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Analytical Skills, Data-Driven, SQL, MS Excel, Google Sheets, Dashboard Building, Reporting, Cross-Functional Collaboration, KPI Focus, Conversion Metrics, Quantitative Data, Qualitative Data, Attention To Detail, Multitasking, Flexibility, Learning

Industry

Financial Services

Description

ABOUT TIDE At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting. Tide is transforming the small business banking market with over 1.6 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to help SMEs save both time and money. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 1.6 million members: 800,000 UK and 800,000 in India and growing rapidly Over $200 million raised in funding Over 2500 Tideans globally - we’re diversity champions! We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, India ABOUT THE TEAM: We’re scaling at speed with a focus on hiring talented individuals with a growth mindset and ownership mentality, who are able to juggle multiple and sometimes changing priorities. Our values show our commitment to working as one team, working collaboratively to take action and deliver results. Member first, we are passionate about our members and put them first. We are data-driven, we make decisions, creating insight using data ABOUT THE ROLE: As a Marketing Operations Analyst you’ll work closely with the Digital Marketing Team. The role provides a holistic opportunity to learn, experiment and build hands-on expertise. You will use campaign data along multiple dimensions & drive insights to solve various engagement related problems like campaign analysis, report automation, and offer tracking. You’ll help optimize campaigns reports and ensure daily reporting for Tide India marketing team. To be successful in this role you will need high attention to detail, analytical skills and eagerness to learn. We are a small team of highly capable people who believe passionately in the problem we are solving, collaborating closely with direct feedback, and encouraging action over deliberation. Own daily reporting and maintaining MIS reports for the marketing team Handling large data sets and preparing reports for generating business insights Identify opportunities to streamline data, reporting, and analysis processes Manage and own dashboards with detailed performance metrics and data visualization Using good communication skills, talking to technical and non-technical colleagues WHAT WE ARE LOOKING FOR: You have previous work experience as a MIS/Business Analyst or similar role You have experience in Extensively using Advance MS Excel and Google Sheets for MIS Reporting, dashboard building and publishing to leadership team You have a good understanding of SQL You have experience working with cross-functional teams within a software organisation You are a quick learner, Multitasker and flexible with projects You are analytical and data-driven with a strong KPI focus; well versed in conversion metrics and quantitative and qualitative data You have a Bachelors degree in Business, Math, Statistics, Economics, QA, Tech or similar field You have experience within FinTech, B2B SaaS, B2C or other technology industries WHAT YOU’LL GET IN RETURN: Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. Disclaimer It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: Tide does not charge any fees at any stage of the recruitment process. All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. Communication from Tide will only come from an official @tide.co email address. Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process. Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The Operations Analyst will work closely with the Digital Marketing Team to analyze campaign data and drive insights for engagement-related problems. Responsibilities include daily reporting, maintaining MIS reports, and optimizing campaign reports.