JOB DESCRIPTION

Are you passionate about turning data into actionable insights that enhance customer satisfaction and drive business performance? Join our dynamic team as an Operations Analyst (Consumer) and play a pivotal role in shaping the customer experience and supporting our sales teams with strategic, data-backed solutions.

QUALIFICATIONS

• Proven experience in operations analysis, business analysis, or a similar role.
• Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.
• Excellent communication and stakeholder engagement skills.
• Experience with Salesforce and Agile project methodologies is highly desirable.
• A proactive mindset with a passion for continuous improvement and customer advocacy.
• MS Office Suite, JDE, Power BI IntermediateOther Systems/Tools:
• Confluence / Jira / Test Rail
• Customer Obsessed