WHO WE ARE

When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians.
We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place.
We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.
Our mission is to create better health for all Canadians, and we know that starts with our employees.

As the Operations Analyst, Workforce Planning you will play a critical role in enabling data-driven decisions by developing robust, bottom-up capacity models. Your work will directly inform resource planning, process optimization, and operational efficiency initiatives across the enterprise (Time frame 1-3 years outlook).
This role is ideal for someone who thrives in building data-rich environments, understands operational workflows, and can translate granular activity data into actionable insights and models that drive workforce and process planning. You will partner closely with business units and CI leads to gather inputs, analyze trends, and build scalable forecasting tools.