Operations Analyst at Worldpay
Manchester, London - England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

27 Dec, 26

Salary

35000.0

Posted On

28 Sep, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Consumer Services

Description

CDD & EDD Reviews for New Business Relationships

  • Conduct thorough due diligence reviews for new enterprise customers, including detailed assessments of complex corporate ownership structures, Ultimate Beneficial Owners (UBOs), and source of wealth/source of funds, in accordance with Worldpay Policies and Procedures
  • Collect, verify, and analyze documentation and information from a variety of internal and external sources, including public registries, company filings, and reputable financial databases
  • Prepare comprehensive reports summarizing findings, associated risks and recommendations

Screening & Risk Assessment

  • Perform comprehensive assessments on Politically Exposed Persons (PEPs), potential sanctions matches, and adverse media hits, applying a robust risk-based approach to understand and document associated risk-based approach to understand and document associated risks
  • Identify emerging concerns, inconsistencies, or potential indicators of financial crime, escalating issues in line with governance frameworks and managing them from identification to resolution

Ongoing Monitoring of Customer Relationships

  • Conduct periodic reviews of existing enterprise customer relationships in accordance with risk-based review cycles
  • Complete trigger event reviews following changes such as ownership updates, unusual account activity, negative media developments, or revised risk indicators
  • Reassess customer information and documentation to ensure continued alignment with regulatory and internal standards
  • Identify deteriorating risk profiles, discrepancies, or new risks and escalate accordingly to Compliance or senior colleagues
  • Maintain clear and accurate records of review outcomes to support audit and regulatory scrutiny

Operational Quality & Process Ownership

  • Ensure all reviews are delivered to a consistently high standard, maintaining accuracy, completeness, and clear auditability
  • Contribute to continuous improvement of the CDD function by recommending enhancements to processes, controls, documentation standards, and workflow efficiency
  • Maintain strong case management discipline, tracking progress, proactively removing blockers, and ensuring SLAs are met without compromising risk standards

Stakeholder & Relationship Management

  • Communicate effectively with internal stakeholders including Business Development, Relationship Managers, Compliance, Audit, and other teams within the control framework
  • Provide clear and practical guidance on due diligence requirements, timelines, and risks, tailoring communication to each stakeholder's needs
  • Act as a trusted advisor by using a risk-based mindset to influence decisions and support a smooth, well controlled onboarding process

Risk Culture & Industry Awareness

  • Stay up to date with industry developments, emerging risks, regulatory changes, and best practices related to AML, CDD/EDD, sanctions, and financial crime compliance
  • Foster a customer focused culture that balances strong risk management with an innovative, solutions driven approach to achieving regulatory objectives and delivering positive customer experiences

Training & Knowledge-sharing

  • Participate in training sessions and workshops – both face-to-face, remotely and using CBT solutions, to continually improve and develop AML, CDD/EDD and Financial Crime knowledge
  • Share expertise and best practices with colleagues, to support and grow the team and transfer knowledge and skills

What you’ll bring

  • 3 years+ of experience in CDD, KYC, AML, or financial crime compliance within financial services, payments, or another regulated industry
  • Able to work in the office in a hybrid model 3 days per week
  • Proficiency in conducting screening and risk assessments for PEPs, sanctions, and adverse media
  • Excellent analytical skills with the ability to identify issues, investigate concerns, and manage cases through to resolution
  • Exceptional communication and stakeholder management capabilities, including experience influencing decision-making in a control focused environment
  • Attention to detail, sound judgement, and the ability to balance efficiency with high quality output
  • Pro-active and self-motivated mindset, with the ability to work independently as well as in a team - within a fast-paced, deadline-driven environment


Responsibilities

CDD & EDD Reviews for New Business Relationships

  • Conduct thorough due diligence reviews for new enterprise customers, including detailed assessments of complex corporate ownership structures, Ultimate Beneficial Owners (UBOs), and source of wealth/source of funds, in accordance with Worldpay Policies and Procedures
  • Collect, verify, and analyze documentation and information from a variety of internal and external sources, including public registries, company filings, and reputable financial databases
  • Prepare comprehensive reports summarizing findings, associated risks and recommendations

Screening & Risk Assessment

  • Perform comprehensive assessments on Politically Exposed Persons (PEPs), potential sanctions matches, and adverse media hits, applying a robust risk-based approach to understand and document associated risk-based approach to understand and document associated risks
  • Identify emerging concerns, inconsistencies, or potential indicators of financial crime, escalating issues in line with governance frameworks and managing them from identification to resolution

Ongoing Monitoring of Customer Relationships

  • Conduct periodic reviews of existing enterprise customer relationships in accordance with risk-based review cycles
  • Complete trigger event reviews following changes such as ownership updates, unusual account activity, negative media developments, or revised risk indicators
  • Reassess customer information and documentation to ensure continued alignment with regulatory and internal standards
  • Identify deteriorating risk profiles, discrepancies, or new risks and escalate accordingly to Compliance or senior colleagues
  • Maintain clear and accurate records of review outcomes to support audit and regulatory scrutiny

Operational Quality & Process Ownership

  • Ensure all reviews are delivered to a consistently high standard, maintaining accuracy, completeness, and clear auditability
  • Contribute to continuous improvement of the CDD function by recommending enhancements to processes, controls, documentation standards, and workflow efficiency
  • Maintain strong case management discipline, tracking progress, proactively removing blockers, and ensuring SLAs are met without compromising risk standards

Stakeholder & Relationship Management

  • Communicate effectively with internal stakeholders including Business Development, Relationship Managers, Compliance, Audit, and other teams within the control framework
  • Provide clear and practical guidance on due diligence requirements, timelines, and risks, tailoring communication to each stakeholder's needs
  • Act as a trusted advisor by using a risk-based mindset to influence decisions and support a smooth, well controlled onboarding process

Risk Culture & Industry Awareness

  • Stay up to date with industry developments, emerging risks, regulatory changes, and best practices related to AML, CDD/EDD, sanctions, and financial crime compliance
  • Foster a customer focused culture that balances strong risk management with an innovative, solutions driven approach to achieving regulatory objectives and delivering positive customer experiences

Training & Knowledge-sharing

  • Participate in training sessions and workshops – both face-to-face, remotely and using CBT solutions, to continually improve and develop AML, CDD/EDD and Financial Crime knowledge
  • Share expertise and best practices with colleagues, to support and grow the team and transfer knowledge and skills

What you’ll bring

  • 3 years+ of experience in CDD, KYC, AML, or financial crime compliance within financial services, payments, or another regulated industry
  • Able to work in the office in a hybrid model 3 days per week
  • Proficiency in conducting screening and risk assessments for PEPs, sanctions, and adverse media
  • Excellent analytical skills with the ability to identify issues, investigate concerns, and manage cases through to resolution
  • Exceptional communication and stakeholder management capabilities, including experience influencing decision-making in a control focused environment
  • Attention to detail, sound judgement, and the ability to balance efficiency with high quality output
  • Pro-active and self-motivated mindset, with the ability to work independently as well as in a team - within a fast-paced, deadline-driven environment


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