About the job

Location: Hemel Hempstead

Salary : Competitive, depending on experience and qualifications.

Vacancy Type: Permanent, Full Time (45 hours per week)

This is a hands:on management role rather than a purely office:based administrative position.

We are looking for an organised, commercially minded and highly proactive Operations and Business Development Manager to join our growing plant hire and haulage business.

This is a key position within the company and will involve responsibility for the day:to:day coordination of our plant hire, haulage and HGV operations, while also supporting the continued growth of the business.

The successful candidate will be responsible for keeping the fleet and operations organised, ensuring compliance and maintenance requirements are scheduled, managing customer bookings and contracts, coordinating invoices and working closely with our maintenance engineer to keep machinery and vehicles operational.

The role will also have a strong business:development element. We are looking for someone who is confident speaking to existing and potential customers, building relationships, identifying new opportunities and using social media and digital marketing to promote the business.

This is an ideal position for someone who enjoys having responsibility, is commercially aware and wants to play an important role in building a growing company.

Key Responsibilities

Operations Management

• Coordinate the day:to:day operation of the plant hire and haulage business.
• Manage bookings for plant, machinery, low loaders, HIAB/crane services and haulage work.
• Maintain an accurate forward schedule of all bookings and contracts.
• Coordinate deliveries, collections and movements of hired equipment.
• Ensure the correct equipment, vehicle and driver are allocated to each job.
• Communicate job details clearly to drivers, operators, customers and management.
• Monitor ongoing contracts and ensure customer requirements are being met.
• Identify scheduling conflicts and resolve operational problems quickly.
• Maintain good communication between the office, drivers, operators, mechanics and customers.