Position Summary
At Ridder we work with passion alongside our customers to build a sustainable agri-food sector worldwide. As a key player in the international greenhouse industry, we develop and provide technical solutions that help growers produce food and flowers more sustainably. As an innovative family-owned company, we’ve been supporting our customers for over 70 years with a dedicated team of 350 employees around the globe. In North America, we have offices in the USA, Canada and Mexico.
We are seeking a highly organized and detail-oriented professional to support both sales operations and office administration for Canada. In this dual role, you will be responsible for processing customer orders, managing logistics coordination, and ensuring efficient daily operations in our Leamington office and warehouse.
Key Responsibilities

Sales Operations & Order Coordination (70%)

• Process customer orders based on purchase order documentation by entering data into the ERP system and generating internal sales documents such as order acknowledgements, sales orders and pick tickets.
• Coordinate with warehouse and shipping teams to ensure timely and accurate order fulfillment.
• Collaborate with external sales representatives and customers to resolve order-related issues.
• Receive and verify incoming stock against purchase orders.
• Serve as primary contact for customers regarding order status and delivery updates.

Office Coordination & Administration (30%)

• Manage day-to-day office operations, including office supplies, equipment maintenance, and vendor coordination.
• Act as first point of contact for visitors, general phone calls, and inquiries.
• Assist with basic accounting tasks such as invoice matching, billing, account reconciliation, and making bank deposits.
• Maintain structured digital and physical filing systems.
• Coordinate incoming and outgoing mail and manage non-customer shipping logistics.

Qualifications & Skills

• Previous experience in sales coordination, office administration, or similar operational support roles.
• Proficiency in ERP and CRM systems; skilled with Microsoft Office, especially Excel.
• High accuracy in data entry and document handling.
• Strong communication and interpersonal skills for internal and external collaboration.
• Organized and proactive with strong problem-solving skills; able to manage tasks independently while supporting team goals.
• Demonstrates a proactive, self-starting attitude with a strong sense of ownership and accountability.

Personality

• Has a proactive, hands-on mentality.
• Works well in a collaborative environment.
• Brings a fresh, open-minded perspective.
• Thinks creatively and offers out-of-the-box ideas.
• Is a critical and analytical thinker.

Ridder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.
Job Types: Full-time, Permanent
Pay: $23.00-$28.00 per hour
Expected hours: 40 per week

Benefits:

• Dental care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Work Location: In perso

Please refer the Job description for details