At Specscart, we’re not just transforming the eyewear industry – we’re redefining it. With a focus on quality, affordability, and style, Specscart redefines the eyewear experience for every customer. From trend-setting designs to personalised service, we’re committed to making eyewear accessible to all.
We are looking for our new team member - an Operations Assistant & Online customer services - who’ll assist and manage in day to day operations for Online operations and the Bury retail store.
Job Brief: You must be presentable, warm and welcoming with the ability to build a rapport with our online and retail store customers. Your ability to provide quality customer service and fast order dispatch will help you achieve the position. Efficiency & speed for this role is a plus point.

WHY JOIN SPECSCART.

Joining Specscart means joining a revolution in eyewear. Here, you’ll have the opportunity to be part of a company that’s not afraid to think outside the box, push boundaries, and drive change. If you’re looking for a company where your ideas are valued, your creativity is celebrated, and your impact is tangible, Specscart is the place to be.
Job Types: Full-time, Part-time, Permanent

Additional pay:

• Performance bonus

Benefits:

• Employee discount

Schedule:

• Day shift

Application question(s):

• What’s your current salary bracket?
• What’s your expected salary range?
• What would be your notice period?

Work Location: In perso

• Manage Online customer services
• Attending Emails & Taking Telephone Calls.
• Preparing order dispatch (Packing & Dispatch)
• Ensuring every customer gets a great experience online.
• Attention to detail for dispatching the right orders.
• Be an all-rounder for the online customer services and order dispatch.
• Explaining our products and offers. Assist on giving good, clear advice and making a positive impression over the phones and emails.
• Previous experience in customer services or online order dispatch for an e-commerce business will be an added advantage.