Operations Assistant at Bolt Technology

Rīga, , Latvia -

Full Time

Start Date

Immediate

Expiry Date

30 Apr, 26

Salary

23000.0

Posted On

30 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Problem Solving, Attention To Detail, Tech Savvy, Resilience, Customer Support, Financial Operations, Fleet Management, Compliance Monitoring, Administrative Support

Industry

Software Development

Description

We are looking for an Operations Assistant in Riga to support our car-sharing fleet and daily operations. It’s an exciting once-in-a-lifetime opportunity to join the fast-growing mobility sector and Europe’s transportation unicorn. Please note that this is a full-time permanent employment opportunity. The gross basic salary for this role ranges from €18.000 to €23.000 annually and will depend on your skills, knowledge, and experience. About us With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people. We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability. Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission! About the role You will be the backbone of our daily efficiency, ensuring Bolt Drive runs seamlessly across Latvia. In this role, you will resolve operational hurdles and coordinate with internal and external partners to keep our service safe, compliant, and reliable. Main tasks and responsibilities:User Support: Resolve ad-hoc requests and custom feedback with speed and empathy, handling escalations regarding safety or compliance. Financial Ops: Process refunds, compensations, and fuel reimbursements; audit fuel reports and resolve discrepancies.. Fleet & Compliance: Monitor unpaid reservations/open trips and serve as the contact for authorities regarding parking and traffic inquiries. Zone Management: Maintain and adjust speeding/parking zones to ensure local compliance and efficient vehicle usage.. Admin & Reporting: Support the team with operational reports, tracker maintenance, and process documentation. About you:Communication: Excellent written and verbal skills in Latvian and English. Mindset: A natural problem solver with an "eagle eye" for detail who takes ownership of tasks. Tech-Savvy: Comfortable with operational tools (ticketing systems, internal dashboards) and spreadsheets. Resilience: Capable of prioritizing effectively and staying calm under pressure. Valid B category drivers licence Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying! Why you’ll love it here:Play a direct role in shaping the future of mobility. Impact millions of customers and partners in 600+ cities across 50+ countries. Work in fast-moving autonomous teams with some of the smartest people in the world. Accelerate your professional growth with unique career opportunities. Get a rewarding salary and stock option package that lets you focus on doing your best work. Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork. Take care of your physical and mental health with our wellness perks. *Some perks may differ depending on your location and role. #LI-Hybrid

Responsibilities

The Operations Assistant will ensure daily efficiency for Bolt Drive across Latvia by resolving operational hurdles and coordinating with partners. This role is crucial for maintaining service safety, compliance, and reliability.