Full job description

Summary:

The Operations Assistant plays a crucial role in supporting the operational functions of our social care services in Townsville, Queensland. This position is designed for entry-level candidates who are eager to develop their skills in a dynamic environment. The successful candidate will assist in ensuring the smooth running of daily operations, contributing to the overall effectiveness and quality of care provided to our clients.

Responsibilities:

• Assist in the day-to-day management of operations within the social care facility.
• Support the Operations Manager in implementing policies and procedures.
• Coordinate schedules and ensure adequate staffing levels are maintained.
• Monitor service delivery to ensure compliance with regulatory standards.
• Assist in training and onboarding new staff members.
• Maintain accurate records and documentation related to operations.
• Engage with clients and their families to ensure satisfaction with services provided.
• Participate in team meetings and contribute to continuous improvement initiatives.

Qualifications:

• A relevant qualification in social care, community services, or business administration is preferred.
• Previous experience in a disability or aged care setting is advantageous.
• Strong organisational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively within a team.
• Proficient in using standard office software and technology.
• Understanding of NDIS Practice Standards and participant safeguarding principles.
• Demonstrated ability to maintain accurate client and operational records.

Company Overview

Please visit https://www.boldli.com.au for more information