DOMREBEL is seeking a tech-savvy, dynamic, and detail oriented Operations Assistant to join our team. In this role, you will play a vital role in ensuring B2B (wholesale) and DTC (direct-to-consumer) processes are executed in an efficient manner, reacting to the needs of our commercial partners and clients, and acting as a crucial link between the sales departments and other DOMREBEL functions. You will play an instrumental part in the continued growth of the business, requiring a flexible mindset, quick adoption of tech and tools, and a ‘can-do’ attitude.
JOB DESCRIPTION
- Maintain clear, professional, and timely day-to-day communication with all our clients.
- Utilize our tech tools, AI-tools and platforms to improve efficiency, and help improve those tools and onboard new tools
- Build and maintain positive relationships with customers, ensuring their needs are met and exceeded.
- Liaise closely with various internal departments and external stakeholders to ensure timely communication and support business potential.
- Prepare, organize, and maintain necessary paperwork and data entry, ensuring all records are up-to-date and compliant with company policies.
- Assist in planning, organizing, and coordinating the logistics of shipping and delivering collections and products
- Assist with Paris Fashion Week and preparing relevant materials, organizing showrooms and assisting with appointments.
- Assist in prioritizing and coordinating tasks to ensure efficient workflow and time management.
- Keep the office environment organized and well-supplied, managing inventory and ordering supplies as needed.
- Identify areas for improvement in administrative processes, suggesting and implementing enhancements to increase efficiency.
- Work closely with the Operations manager on ad-hoc projects.
QUALIFICATIONS
- Experience and fluency with AI tools (chatgpt, claude, n8n, etc)
- Experience and fluency with Gsuite (google sheets, google docs, slides, drive)
- Experience working in a wholesale environment, preferably in fashion with previous logistics and administration experience.
- Strong organizational, communication and project management skills, a structured approach, and a can-do attitude.
- Proven ability to manage high-volume workloads efficiently.
- Keen awareness of the work environment and adaptability to changing needs.
- Strong numerical/analytical and problem solving skills.
- Attention to detail and ability to deal with several tasks simultaneously.
- Service-related focus with the ability to place yourself in the position of the partner and customer to understand their concerns and needs.
- Experience with ERP systems is a plus
- Be proficient in MS Office, particularly Excel.
IMPORTANT : PLEASE, SEND A SHORT VIDEO INTRODUCING YOURSELF, RELEVANT EXPERIENCE AND EXPLAINING THE REASON YOU WANT TO BE PART OF THE DOMREBEL TEAM. YOU CAN SEND THE VIDEO VIA EMAIL OR VIA WHATSAPP TO +1 514 503-3198
Job Type: Full-time
Pay: $45,000.00-$55,000.00 per year
Experience:
- Administrative: 1 year (preferred)
Location:
- Montréal, QC H4C 2C7 (required)
Work Location: In person
Expected start date: 2025-09-2
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