Operations Assistant Home Care at 5000 Wellstar Medical Group, LLC
, , United States -
Full Time


Start Date

Immediate

Expiry Date

25 Jul, 26

Salary

0.0

Posted On

26 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Administrative support, Operational assistance, Payroll processing, Accounts payable, Data entry, Patient registration, Communication, Multitasking, Problem-solving, Organization, Microsoft Office Suite, Time management, Record keeping, Customer service

Industry

Hospitals and Health Care

Description
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Day (United States of America) Job Summary: The Operations Assistant is a key position in the operations of the Home Health clinical teams. The responsibilities of this role will vary and could include the processing of field staff and office personnel payroll, the processing of department specific accounts payable, the processing of patient start of care paperwork, answering incoming calls and phone calls from patients, physicians, and referral sources; creation of patient specific documents; patient lab registration, follow up and tracking, ordering patient supplies, ensure accuracy of patient census, initiate and update daily, weekly, monthly on-call rotation and tracking of PTO requests, reconciliation of visits to order profiles; processing of hospital communicators and team phone calls from patients, staff, referral sources, etc. This position will support teams that provide service within a six-county area, with a growing patient census of approximately 450+ patients, and 120 staff. Core Responsibilities and Essential Functions: Staff Support * Accurately process weekly time, into payroll system * Order and pull patient care supplies, as needed * Fax/mail discharge instructions and medication list to patients, as directed * Maintain and track calendars for on-call, PTO rotation, holiday coverage, communicate with team members * Order office-based supplies, as needed * Create Admission packets Patient Experience * Timely and accurate registration of patient labs * Follow and tracking of patient lab results * Assist patient care staff, with needs, to enable world-class service * Monitor ROC process, to ensure timely resumption of care is established * Answer incoming calls, timely & routing appropriately Leader Support * Monitor and produce accurate patient census * Accurate and timely processing of accounts payable * Produce daily and weekly status update reports * Tracking of patient start of care paperwork, to comply with CMS regulations Performs other duties as assigned Complies with all WellStar Health System policies, standards of work, and code of conduct. Required Minimum Education: High School Diploma General or GED General Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. Additional License(s) and Certification(s): Required Minimum Experience: Minimum 2 years administrative or operational assistance experience, preferably in a healthcare or homecare setting Required Required Minimum Skills: Effective communication, professional, multitasking, dependable, problem-solving, organization, Microsoft Office Suite Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more. Nationally ranked and locally recognized for our high-quality care and inclusive culture, Wellstar is one of Georgia’s largest and most integrated healthcare systems. Every day, 24,000+ of us work together to provide personalized care for patients at every age and stage of life – and our team members are the foundation of that care. Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients’ and team members’ expectations, while transforming healthcare delivery. OUR MISSION: To enhance the health and well-being of every person we serve. OUR VISION: Deliver world-class healthcare to every person, every time. OUR VALUES: We serve with compassion We pursue excellence We honor every voice Culture of Excellence Wellstar consistently receives attention and accolades from national organizations that set the standards for world-class care. Our system-wide practice of safety principles, assessing and addressing errors and seeking feedback from our patients and customers continually earns recognition for advances in safety and quality. Featured on the FORTUNE “100 Best Companies to Work For” list and Seramount 100 Best Companies list, we not only provide top-notch care for our patients, but also foster the culture of Wellstar as a Great Place to Work.
Responsibilities
The Operations Assistant supports Home Health clinical teams by managing payroll, accounts payable, and patient documentation. They also handle patient registration, lab tracking, and coordinate staff schedules to ensure efficient daily operations.
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