Full job description

Secure Lockers

Campbellfield, Melbourne VIC

Full-Time | Office-Based | Monday to Friday

$65,000 – $80,000 + Super, depending on experience

About Secure Lockers

Secure Lockers is a growing Australian business specialising in commercial locker and storage solutions.

We work across a diverse range of industries and projects throughout Australia, supplying everything from traditional locker systems through to smart and electronic locker solutions.

We’re a hands-on, growing team with a strong focus on getting things done, looking after our customers and delivering projects successfully.

We are now looking for an organised, proactive Operations Assistant to join our Campbellfield team and help keep our projects, orders, deliveries and installations moving.

The Role

This is a hands-on coordination role sitting at the centre of our day-to-day operations.

Once an order has been confirmed, you will help manage it through the next stages – from ordering and supplier coordination through to freight, delivery, installation and completion.

You’ll be communicating with suppliers, freight companies, installers, customers and our internal team to make sure everyone knows what is happening and, most importantly, that things happen when they are supposed to.

You do not need to be a freight, logistics or operations expert.

We can teach you our systems and processes.

What we need is someone who is highly organised, comfortable following people up, good with detail and willing to take ownership of getting things done.

What You’ll Be Doing

Your responsibilities will include:

• Placing orders with suppliers and issuing purchase orders
• Checking orders against specifications and project requirements
• Confirming order details, quantities, finishes and other requirements
• Monitoring production, dispatch and delivery timeframes
• Regularly following up suppliers and escalating delays where required
• Obtaining freight and transport quotes
• Coordinating freight bookings and issuing purchase orders to transport providers
• Tracking deliveries and making sure projects remain on schedule
• Coordinating delivery and installation dates with customers
• Booking and coordinating our network of installation subcontractors
• Making sure installers have the correct information, documentation and materials before attending site
• Confirming site access, dates and other installation requirements with customers
• Following up installations and making sure outstanding items are completed
• Updating job information and maintaining accurate records in our systems
• Assisting with general purchasing and operational administration
• Helping resolve last-minute issues that arise during the delivery of a project
• Occasionally checking off incoming deliveries or assisting with warehouse coordination
• Occasionally collecting supplies, dropping items at the post office or completing other operational errands as required
• Supporting other areas of the business when required
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