Job Introduction
The salary for this contract is £5,395.70 per year (9.5 hours per week, term time only), based on a full-time equivalent of £25,052 per year for a 36-hour week. The working hours for this role are Monday from 4:30pm to 9:30pm and Tuesday from 4:30pm to 9pm. This is a fixed term contract position of 12-months from the start date.
Surrey Adult Learning is looking for proactive and customer focused Operations Assistant to be the welcoming and supportive face in our centres across Surrey.
This opportunity is based at our Camberley Adult Learning Centre, with the expectation of supporting at our other centres if required.

REWARDS AND BENEFITS

• 26 days’ holiday (prorated for part time staff), rising to 28 days after 2 years’ service and 31 days after 5 years’ service
• Annual leave allowance (for bank) or remove for term time
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer’s leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days
• Learning and development hub where you can access a wealth of resources
• Discount on Adult Learning Courses
  About the Team
  Surrey Adult Learning is a leading provider of diverse daytime, evening and Saturday courses and learning opportunities for adults which is part of our lifelong learning offer. We offer a wide range of qualification courses, including English for Speakers of Other Languages (ESOL), maths and digital skills. Our courses also cater to individuals with learning disabilities, mental health conditions and parents/carers seeking to upskill to support their children. Additionally, we provide courses for personal development in various subjects such as arts and crafts, languages and exercise. Our outreach provision is designed to assist those currently facing life challenges.

OUR BEHAVIOURS

The Surrey Way behaviours are a guide that supports our council to work together effectively and deliver our best for our customers and communities, and for each other. Discover more about our behaviours.
Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook also provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council.

As the welcoming face of our centre, you will be the go-to person for learners, offering friendly, high-quality information, advice, and guidance to help them enrol on courses and feel confident in their learning journey. You’ll also be a key support for tutors, assisting with room and equipment queries and ensuring resources are ordered and available when needed.
Your day-to-day tasks will include managing shared inboxes, responding to enquiries or directing them to the right colleague, and using your IT skills to keep our learner management system accurate and up to date. You will help maintain a safe and smooth-running environment by reporting building issues and acting as a fire warden or first aider when required.