APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• Experience in Operations, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Attention to detail, problem solving attitude, strong organisational skills, improvement mind set, proactive in identifying improvement & efficiency opportunities.
• Knowledge of Treasury processes would be beneficial, but not essential.
• Ability to work under time pressure.
• Ability to work independently and as a wider Team Member with minimal supervision.
• Ability to make decisions within the agreed boundaries with minimal supervision and communicate effectively with internal and external customers - a strong team player.
• Able to display a positive attitude and flexible approach to assigned tasks with a desire to learn and grow within the organisation.
• The ability to establish strong partnerships at all levels and the ability to influence key stakeholders internally/externally.
• Strong knowledge of MS Excel including ability to create pivot tables to manage and analyze data is essential

Wells Fargo is seeking an Operations Associate
This is a critical (full time) team position reporting to the EMEA Operations Senior Manager, with a focus on Asset Based Lending (ABL) and Inventory Finance/ Channel Finance (IF/CF) Treasury functions. The role includes sweeps monitoring, client advance monitoring, forecasting, and funding. The role interfaces with frontline Commercial teams, external banks, and our local Operations Team based in London, UK. The Operations Associate will work as a key point of for the front line teams for queries relating to payments and sweeps.
The Operations Associate is seen as a subject matter expert and therefore will need to be able to perform all operational activities in ABL and treasury operations activities in IF/CF. The role is accountable for reviewing existing processes, seeking automation and simplification initiatives, leveraging Global Operations expertise available. The post-holder will be able to utilize available data & metrics to drive change/efficiency and be accountable to deliver with minimal supervision on small to medium projects, working to set timelines and ensuring appropriate progress reporting and escalation communication.
The Operations Associate will play a key role within the Operations function and be able to make key decisions (within their remit), resolve queries from the front line, build longstanding relationships, communicate and influence across the EMEA organization (Risk, Commercial, Controllership & IT) as well as being the key point of contact for audits and business process mapping activities.
(Note: In addition to these functions employees are required to carry out such other duties as may reasonably be required)

In this role, you will:

• Ensure ABL client advances are made each day within cut off times and monitoring ABL client cash balances using external bank platforms.
• Use WF systems and SWIFT messaging to control and collect client cash so that it can be posted to client loans.
• Have the ability to perform all IF/CF funding, forecasting, customer bank account management activities and administration of user access to external bank accounts for clients and team members.
• Ensure timely resolution of bank reconciliation items.
• Be seen as subject matter expert being able to resolve queries from front line partners or external banking partners.
• Be the main point of contact for internal & external audits, control testing by internal stakeholders, and Business Process Mapping activities.
• Raise concerns, improvement ideas, establish clear actions & follow ups.
• Identify training and process improvement needs to further enhance the internal and/or external customer experience ensuring accurate & timely processing and query resolution. Escalating internally & cross functionally as and when required.
• Identify and drive process simplification.
• Ensure processes are executed and maintained in line with regulatory and WF standards at all times and ensure that records are maintained to the highest standard.
• Maintain and ensure adherence to Standard Operating Procedures and Business Continuity Planning to ensure that procedures are updated to reflect operating practices.
• Work with other departments, including Commercial, Risk and Controllership to maintain and improve awareness and understanding of the Operations requirements.

Required Qualifications:

• Experience in Operations, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Attention to detail, problem solving attitude, strong organisational skills, improvement mind set, proactive in identifying improvement & efficiency opportunities.
• Knowledge of Treasury processes would be beneficial, but not essential.
• Ability to work under time pressure.
• Ability to work independently and as a wider Team Member with minimal supervision.
• Ability to make decisions within the agreed boundaries with minimal supervision and communicate effectively with internal and external customers - a strong team player.
• Able to display a positive attitude and flexible approach to assigned tasks with a desire to learn and grow within the organisation.
• The ability to establish strong partnerships at all levels and the ability to influence key stakeholders internally/externally.
• Strong knowledge of MS Excel including ability to create pivot tables to manage and analyze data is essential.