Operations Associate at BILL WILSON CENTER

Santa Clara, California, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

28.0

Posted On

14 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Human Resources, IT Support, Microsoft Office, Google Suite, Data Management, Communication, Collaboration, Attention to Detail, Confidentiality, Adaptability, Problem Solving, Teamwork, Time Management, Customer Service, Inventory Management, Training

Industry

Non-profit Organizations

Description

Job Details Job Location: Santa Clara, CA 95050 Position Type: Seasonal Salary Range: $26.00 - $28.00 Hourly About Bill Wilson Center: Bill Wilson Center provides services to children, youth, young adults, and families in Santa Clara County. Additionally, we reach clients through our street outreach and crisis line programs. Bill Wilson Center programs focus on housing, mental health care, supportive services, and advocacy. Bill Wilson Center is committed to working with the community to ensure that every youth has access to the range of services needed to grow to be healthy and self-sufficient adults. A key component of Bill Wilson Center's philosophy encompasses a strength-based approach to improving the lives of the youth and young families in our communities. Bill Wilson Center has been providing services to runaway and homeless youth since 1973. Join us and become a difference maker at Bill Wilson Center! Job Summary: The Operations Associate will work collaboratively across the agency acting as a bridge between Human Resources, IT and Bill Wilson Center programs for positive impact. This position will provide administrative support for Human Resources and Program teams, reporting to the Chief People & Culture Officer. The ideal candidate will have an enthusiasm for learning and a flexible outlook which will serve them well in this multi-faceted role. Hands-on training will be provided. This position works Monday-Friday, 20 hours per week. Essential Duties/Responsibilities: Human Resources Collaborates with Human Resources and IT consultants to set up new employees during onboarding. Collaborates with IT consultants to deploy laptops to new employees. Coordinates removal of access from different systems during employee offboarding. Collects laptops from exiting employees and provides them to the IT consultants for reimaging and redistribution. Additional duties as assigned. Program Collaborates with IT consultants to assign cellphones/desk phones, tracking phone number assignments and maintaining telephone inventory. Collaborates with IT consultants to provide assistance with hands on troubleshooting, rebooting of equipment and providing access to various worksites. Maintains agency seating plan. Supports supply order and approval process. Supports agency projects by collaborating with teams, completing tasks and meeting deadlines. Qualifications Education and Experience: Associate or Bachelor's Degree required with a preference for Business Administration or Information Technology degree fields. Paycom experience is highly preferred. High proficiency in Microsoft Office and/or Google Suite. Required Skills/Abilities: Ability to exercise discretion, maintain confidentiality and behave professionally at all times. High attention to detail and comfort handling large amounts of data. Excellent communication skills while interacting within all levels of the organization. Collaborates with culturally diverse teams with ease. Ability to learn quickly and adapt to changing priorities. Ability to balance assignments under pressure and tight deadlines. Ability to work effectively both independently and as part of a team. Physical Demands: Ability to lift and/or move up to 25 pounds. Ability to sit or stand for extended periods. Use of hands to finger, handle or feel and reach with arms. Ability to bend, reach, kneel, crouch or crawl when interacting with equipment. Work Environment: Most duties will be performed in an administrative setting. This position will, at times, complete duties outside of an administrative setting. This position works Monday-Friday, 20 hours per week. Salary Range: $26.00 - $28.00 per hour. EEO: Bill Wilson Center is an Equal Opportunity/Affirmative Action Employer. This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Because of a need to remain responsive to the needs of our clients and our Agency’s operations, responsibilities may be modified at any time.

Responsibilities

The Operations Associate will provide administrative support for Human Resources and Program teams, acting as a bridge between departments. Responsibilities include onboarding new employees, managing IT equipment, and supporting agency projects.