Operations Associate - Colombia/Ecuador (Remote)

at  dLocal

WHY SHOULD YOU JOIN DLOCAL?

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.
By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1200+ teammates from 50+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.

WHAT’S THE OPPORTUNITY?

We are looking for an Operations Associate to join our Operations Payins team. The main responsibility of this role is to ensure our operations run smoothly and that all the processes are optimized, internally and externally.

WHAT SKILLS DO I NEED?

• Someone open to the constant change in an ambiguous, fast-paced environment, a self-starter, and open to working across time zones with teams worldwide.
• Experience in the payment or fintech industry.
• Knowledge of data analytics and reporting.
• Outstanding presentation, reporting, and communication skills.
• Observant profile to determine where the flaws lie (attention to detail).
• Curious profile and positive attitude.
• Exceptional organizational skills, with the ability to manage multiple activities and projects simultaneously.
• Ability to work with tight deadlines.
• Advanced/Fluent English.

• Learning & development: get access to a Premium Coursera subscription.
• Language classes: we provide free English, Spanish, or Portuguese classes.
• Social budget: you’ll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
• dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!
• For people based in Montevideo (Uruguay) applying to non-IT roles, 55% monthly attendance to the office is required