Operations Associate at Homewood Suites Albany

Albany, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

17.0

Posted On

23 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cleaning, Customer Service, Hospitality, Lifting, Dusting, Polishing, Vacuuming, Mopping, Sweeping, Window Washing, Floor Waxing, Trash Removal, Deep Cleaning, Guest Request Delivery, Cooperation, Flexibility

Industry

Hospitality

Description

Housekeeping is the perfect department for someone who likes to clean, enjoys being active throughout the day, likes to make customers happy through their work, and thrives in a hospitality environment. You enjoy cleaning and making sure everything's in its place. You pitch in to help housekeeping with heavy lifting and attend to guest needs. As a full-time employee, you will receive the following: Competitive Pay Paid Time Off – Holiday, Vacation and Personal Days Great Benefits including Medical and Dental Insurance Voluntary Short-Term Disability Insurance 401K Retirement Program with company contribution - FREE MONEY! Hilton and Turf Hotel Employee Room Night Discounts Employee Awards Employee Referral Program - up to $225.00 per referral As an Operations Associate you will be responsible for giving our guests the best hospitality experience they can have by: Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays Greet guests in a friendly manner Report maintenance deficiencies and items in need of repair Stock and maintain supply rooms, as needed Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed Deliver guest requests and assist in cleaning guest rooms, as needed Maintains and promotes a positive and cooperative work relationship with all hotel departments. Performs any other duties as requested by your supervisor/manager EXPERIENCE: Previous housekeeping experience helpful, but not required. ESSENTIAL FUNCTIONS: Requires ability to walk and stand during entire work shift. Requires ability to push vacuum, reach, stretch, and bend in routine daily work activities. Requires ability to lift 25 - 35 pounds intermittently during the work day. Must be able to work a flexible schedule that will include days, evenings, weekends and holidays.

Responsibilities

The Operations Associate is primarily responsible for cleaning designated areas such as restrooms, public spaces, offices, and banquet rooms, performing tasks like dusting, vacuuming, and floor care to ensure guest satisfaction. They must also greet guests warmly, report maintenance issues, stock supplies, and assist with guest room cleaning when needed.