Operations Associate Manager, Foundry at DoorDash USA

San Francisco, California, United States -

Full Time

Start Date

Immediate

Expiry Date

22 May, 26

Salary

149000.0

Posted On

21 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hardware Operations, Operational Strategy, Product Execution, Data Analysis, Engineering Partnership, Quality Metrics, Reliability Metrics, Supply Chain Management, Inventory Management, Support Escalations, SLA Management, Systemic Fixes, Dashboard Building, Scalable Systems Design, Cross-functional Communication, Execution Orientation

Industry

Software Development

Description

About the Team The Foundry Operations team is building the next generation of restaurant and kitchen technology. We are developing a growing ecosystem of hardware, software, and AI that powers more efficient kitchen operations, enables autonomous vehicle integration, and delivers consistently great experiences. Our products range from early-stage prototypes to scaled solutions used daily in thousands of kitchens. Our team ensures these technologies are reliable, high-quality, and operationally excellent as they grow. About the Role As an Associate Operations Manager for Foundry, you will help run and scale our hardware operations while contributing to long-term operational strategy. You will work across product, data, and support to drive execution, surface insights, and accelerate learning. By identifying real-world operational challenges and partnering closely with Engineering, Product, and Design (EPD), you will help turn frontline problems into durable solutions. This role is ideal for someone excited to build scalable operational systems that power products making a meaningful impact in restaurant kitchens today. You’re excited about this opportunity because you will… Help lead and scale hardware operations across a growing ecosystem of kitchen technologies, from early prototypes to products deployed in thousands of restaurants Identify real-world operational pain points through data and frontline feedback, and partner with Product & Engineering (EPD) to turn them into durable solutions Own and evolve core hardware quality and reliability metrics as products move from pilot to scaled deployment Drive end-to-end operational execution across hardware, supply chain, support, and product teams to ensure seamless deployments and high device uptime Translate support tickets, field insights, and quantitative data into systemic fixes not just one-off resolutions Build dashboards and reporting to monitor product health, operational readiness, and support performance as we scale Support supply chain operations including inventory management, deployments, replacements, and refurbishments Help design scalable operational systems that can support future kitchen technologies, autonomous vehicle integration, and AI-enabled workflows Contribute to shaping the long-term operational strategy for Foundry as our hardware and software ecosystem expands We’re excited about you because… You bring 4+ years of operations experience in a fast paced, execution oriented environment You’ve owned core operational KPIs end-to-end and are comfortable being accountable for outcomes, not just inputs You think and act like an owner, proactively identifying problems, driving solutions, and following work through to impact You have experience running or supporting operational support workflows, including escalations and SLA management You’re deeply comfortable working with data to diagnose issues and prioritize what matters most You communicate clearly and effectively across technical and non technical partners You’re excited to help build operations for a product ecosystem that will grow far beyond its first launch Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $101,400—$149,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

Responsibilities

The Associate Operations Manager will help lead and scale hardware operations across a growing ecosystem of kitchen technologies, driving execution by partnering with Engineering, Product, and Design to turn frontline problems into durable solutions. This role involves owning core hardware quality and reliability metrics, managing end-to-end operational execution across hardware, supply chain, and support, and contributing to long-term operational strategy.