Are you a corporate professional with a hospitality background looking to blend your experience into a dynamic, high-growth environment? Whether you’ve spent time managing restaurant operations or working in a client-facing corporate role, this is your opportunity to transition into the fast-paced world of tech and startups.
Qlub offers payment and loyalty solutions for restaurants all over the world, with >3,000 restaurant partners and millions of users. Hear it straight from our clients: https://www.youtube.com/@qlub_au
We’re backed by over US$40M in funding, live in 3,000+ venues across the globe, and are exploding in Australia. This is your chance to jump aboard the rocketship as one of the early employees in Australia, and at a perfect time: Product-market fit? Check; Scalable platform? Check; Amazing brands live; Check; Hypergrowth mode? Activated!

As an Operations Associate (Melbourne), you’ll be the bridge between our restaurant partners and our cutting-edge payment technology, ensuring a seamless experience from onboarding to ongoing support.

• Onboarding: Onboard restaurants on our platform (in-person and virtually), train their teams (enjoy those free meals!), and make sure qlub delivers value for them so they’ll love it.
• Account Management: Work closely with venues to resolve post-onboarding issues, revisit sites if needed, and act as a trusted advisor to ensure a seamless and exceptional experience for our customers.
• Product: Work directly with our product team to make qlub even better for venues and influence our global product roadmap through insights and feedback

As an Operations Associate (Melbourne), you’ll be the bridge between our restaurant partners and our cutting-edge payment technology, ensuring a seamless experience from onboarding to ongoing support.

• Onboarding: Onboard restaurants on our platform (in-person and virtually), train their teams (enjoy those free meals!), and make sure qlub delivers value for them so they’ll love it.
• Account Management: Work closely with venues to resolve post-onboarding issues, revisit sites if needed, and act as a trusted advisor to ensure a seamless and exceptional experience for our customers.
• Product: Work directly with our product team to make qlub even better for venues and influence our global product roadmap through insights and feedback.