Operations Associate - Mexico EST Time zone

at  oppizi

We are currently on the hunt for an ambitious and passionate Operations Manager to join our US/CAN Ops Team.
What is Oppizi?
Oppizi is the first major multichannel player in offline performance marketing. We’ve built technology that enables tracking, scaling, and optimization of flyering campaigns. We offer five channels: Hand-to-hand (in people’s hands), Door-to-Door (in people’s mailboxes), Direct Mail (in people’s mailboxes via the national post service), Door Hangers (by leaving them on the doorknobs of residential properties or on their cars), and Sampling (by providing the target audience with relevant products). We operate in 10 countries, with the main ones being Australia, New Zealand, France, the UK, the US, and Canada. Not only that, but we are very privileged to work with flagship accounts like Uber, UberEats, DoorDash, Getaround, DiDi, Deliveroo, and many others.
Seniority Level: Middle - high
Work Experience: 3+ years of experience in management
Work Type: Remote
Start Date: ASAP
Schedule: Monday-Friday, Full-Time
Employment Type: Full-time contract

Job Description:

• Lead, motivate, and support our operational cities in the US within a time-sensitive and demanding environment. Provide ongoing coaching, mentoring, and support to team members and trainees;
• Liaise and coordinate campaigns. Prepare and present client reports, campaign optimization, and KPIs;
• Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service;
• Organize logistics between the cities. Work closely with legal departments to ensure activities remain compliant;
• Report directly to the General Manager and work closely with high-level management to determine values and mission, budget reviews, client reports, and cost plans;
• Meet regularly with clients, provide them with reports, campaign summaries, and more;
• Ensure operational activities remain on time and within a defined budget. Prepare and control inventory;
• Manage and plan customer support along with the customer success department;
• Recruit resources, conduct interviews, and oversee high-level HR duties;
• Support and assist technology development.

Benefits:

• Competitive salary + yearly bonus
• Health insurance (up to $150)
• Possibility to grow quickly in the company for high performers
• Fast-growing startup
• Entrepreneurial environment

Please refer the Job description for details