Operations Associate at Parsyl

Quinte West, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

70000.0

Posted On

20 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Policy Processing, Policy Issuance, Workflow Management, Underwriting Coordination, Record Keeping, Billing Support, Process Improvement, AI Tools, Automation Implementation, Attention To Detail, Organizational Skills, Communication Skills, Problem Solving, Relationship Building, Learning Agility, Initiative

Industry

Insurance

Description

What You’ll Work On The Role We’re looking for an Operations Associate to join our Business Operations team. This role is well suited for someone early in their career who wants to build expertise in business operations and grow with Parsyl as the business scales. The core of this role is policy processing and issuance—your primary focus will be on ensuring policies are accurate, issued on time, and properly recorded. Beyond that core, you’ll have the chance to use AI tools to improve how we work and contribute to operational initiatives as the business grows. What You’ll Do Policy Processing & Issuance (Primary Focus) Manage policy issuance and processing workflows, preventing backlogs and ensuring on-time delivery to brokers and insured clients Review policy terms, conditions, and pricing for accuracy in coordination with Underwriters Process endorsements and maintain detailed, high-quality policy records across Parsyl’s operational systems Support billing and premium collection processes alongside the accounting team Operational Innovation Identify opportunities to streamline processes and use AI to build tools that make the team more efficient Work with product, technology, and data teams to implement automation and improve operational capabilities Business Operations Support Support special projects as they arise across business operations Help teammates during high-volume periods like reporting cycles and audits Ensure operational processes scale with the business Requirements What You Bring to Parsyl You’re a great fit for this position if you take pride in detailed work, think creatively about how systems can improve, and want to collaborate with and build a great team. This role is based in our Denver office. Experience and Expertise At least 1 year of professional experience in operations, administration, or process-oriented roles. Skills Strong attention to detail with the ability to work accurately across complex information and multiple data points Comfort with developing and executing repeatable tasks that produce consistent results. Interest in using AI and technology to improve processes Proven ability to learn complex processes or topics quickly and apply them consistently Excellent organizational skills with the ability to manage competing priorities and meet tight deadlines Strong written and verbal communication skills, including the ability to coordinate with internal and external stakeholders Inclination to take initiative and solve problems using available resources Excellence in building relationships and rapport across teams It’s ideal if you have: Experience in insurance, supply chain, or the intersection of technology and operations Experience with ticketing or workflow management systems Proficiency in G-Suite Experience in a fast-paced or startup environment Benefits Market competitive salary with an anticipated base compensation range of $58,000-70,000. Actual salaries will vary depending on a candidate’s location, experience, qualifications, and skills. Additional Financial Benefits include: Stock options 401(k) including company match Health and Wellness Benefits include: Medical, dental, and vision insurance effective on your start date (100% of medical, dental, and vision premiums for employees and 75% of premiums for dependents based on a solid, mid-tier plan) Twelve weeks of fully paid maternity / primary parental leave Six weeks of fully paid medical leave or paternity leave Monthly wellness benefit Time-off and Vacation Benefits include: Unlimited vacation policy Company Breaks - quarterly mental health days Paid sabbatical program Additional Work Environment Benefits include: Significant career growth opportunities and continuing education stipend Commuter benefit of for public transportation Home office set-up stipend

Responsibilities

The primary focus of this role is managing policy issuance and processing workflows, ensuring policies are accurate, delivered on time, and properly recorded in coordination with Underwriters. Beyond core processing, the associate will use AI tools to improve efficiency and contribute to broader operational initiatives.