As our Operations Associate (Melbourne), you’ll own the customer experience after the ink dries on that contract:

• Onboarding: Onboard restaurants on our platform (in-person and virtually), train their teams (enjoy those free meals!), and make sure qlub delivers value for them so they’ll love it.
• Account Management: Work closely with venues to resolve post-onboarding issues, revisit sites if needed, and act as a trusted advisor to ensure a seamless and exceptional experience for our customers.
• Product: Work directly with our product team to make qlub even better for venues and influence our global product roadmap through insights and feedback

As our Operations Associate (Melbourne), you’ll own the customer experience after the ink dries on that contract:

• Onboarding: Onboard restaurants on our platform (in-person and virtually), train their teams (enjoy those free meals!), and make sure qlub delivers value for them so they’ll love it.
• Account Management: Work closely with venues to resolve post-onboarding issues, revisit sites if needed, and act as a trusted advisor to ensure a seamless and exceptional experience for our customers.
• Product: Work directly with our product team to make qlub even better for venues and influence our global product roadmap through insights and feedback.