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Operations Associate - Westfield Riyadh at Career Portal
, , Saudi Arabia -
Full Time

Start Date

Immediate

Expiry Date

01 Apr, 26

Salary

0.0

Posted On

01 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Tenant Relations, Compliance, Coordination, Operations Management, Problem Solving, Communication, Inspection, Performance Monitoring, Sales Data Collection, Training, Issue Resolution, Contract Management, Safety Standards, Service Provider Management, Fit-Out Coordination, Handover Process

Industry

technology;Information and Internet

Description
Ensuring the efficient functioning of the mall, maintaining tenant satisfaction, compliance with standards, and safety, while also facilitating effective communication and coordination among all stakeholders. Key Responsibilities Build and maintain strong relationships with tenants, ensuring compliance with company standards and smooth coordination during fit-out, handover, evacuation, and daily operations. Handle tenant requests and issues by proper logging, follow-up, and timely resolution, including reporting and escalating critical issues. Coordinate with leasing, design & delivery (DD), contractors, suppliers, and all mall departments to ensure updated leasing plans, prime location confirmation, and smooth mall operations. Oversee mall operations by ensuring AMCs are in place, service providers meet contract terms, and common areas are well maintained through regular inspections (technical, cleaning, security, and H&S). Monitor operational performance by conducting inspections, following up on tasks during shifts, ensuring operations teams are informed, and chasing tenants for sales data and collections. Attend required training and perform additional tasks as assigned by management. Requirements Saudi National. Bachelor’s Degree in a related field. Professional proficiency in the English language.
Responsibilities
The Operations Associate is responsible for maintaining tenant satisfaction and ensuring compliance with operational standards. This includes coordinating with various stakeholders and overseeing mall operations to ensure efficiency and safety.