Operations – Back Office Officer at CapitalCom
Dubai, دبي, United Arab Emirates -
Full Time


Start Date

Immediate

Expiry Date

31 Aug, 25

Salary

0.0

Posted On

31 May, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Fintech, Criminology, English, Kyc, Excel, Financial Services, Finance, Aml

Industry

Financial Services

Description

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.

REQUIREMENTS

  • Bachelor’s or Master’s degree in Law, Finance, Business, Criminology, or a related discipline.
  • 1–2 years of hands-on experience in AML, compliance, KYC, or client onboarding within financial services or fintech.
  • Strong knowledge of AML regulations and frameworks (e.g., FATF, EU AML Directives, FCA, CySEC).
  • Experience using transaction monitoring or case management tools.
  • Proficiency in Excel and comfort working with data to drive decisions.
  • Strong analytical and problem-solving abilities with excellent attention to detail.
  • Business-level fluency in English (CEFR level B2 or higher).
  • High levels of integrity, professionalism, and a proactive approach to risk management.What you will get in return:
  • Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
  • Work-Life Harmony: Join a company that genuinely cares about you—because your life outside of work matters just as much as your time on the clock.
  • Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
  • Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
  • Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
  • Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
  • Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
  • Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
    Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry
Responsibilities
  • Monitoring & Investigation Detect and investigate suspicious transactions using data-driven tools and digital monitoring systems.
  • Conduct client risk profiling, periodic risk reviews, and enhanced due diligence (EDD) for high-risk profiles.
  • Escalate complex or high-risk cases in accordance with internal escalation protocols. Compliance & Documentation Apply and uphold Capital.com’s AML framework in alignment with global and local regulations.
  • Maintain accurate records of investigations, risk assessments, and decisions taken. Support internal audits, regulatory inspections, and compliance reporting.
  • KYC & Onboarding Support Assist in the client onboarding process by reviewing KYC documentation and ensuring all AML checks are complete.
  • Work closely with Customer Support and Onboarding teams to flag risks early and ensure smooth processing.
  • Collaboration & Process Improvement Coordinate with Legal, Compliance, and Operations teams to resolve AML-related queries.
  • Contribute to the development of internal procedures, risk models, and automated solutions.
  • Stay current with global AML trends, emerging threats, and industry best practices.
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