Operations Business Manager - MSP at ITC WORLDWIDE

Lahore, Punjab, Pakistan -

Full Time

Start Date

Immediate

Expiry Date

19 Mar, 26

Salary

0.0

Posted On

19 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Management, Financial Processes, Leadership Skills, Data Analytics, Sales Strategy, Human Resources, Operational Efficiency, Customer Relations, Strategic Initiatives, Forecasting, KPI Development, Reporting Software, Competitor Analysis, SaaS Products, Microsoft Applications, Dynamics 365, SAP

Industry

IT Services and IT Consulting

Description

ITC is in search of a highly skilled business manager to join our team and help build a tradition of unparalleled client, customer, and employee satisfaction. The ideal candidate will have a track record of outstanding management of day-to-day operations, including production, human resources, and accounting processes. This person will be a motivated leader who thrives on creating and sustaining a climate of inclusion, trust, and productivity. Ultimately, the business manager will be responsible for maintaining successful daily business practices and ushering in a new era of growth. Objectives of this role Strategize, implement, and oversee processes for increased productivity and growth Design daily operational programs that achieve organizational objectives Manage employee activities, providing suitable resources Establish and grow relationships with relevant partners Establish cost parameters and manage overall P&L for company Maintain plan for forecasting, targeting, and attaining sales Collaborating with department heads to define Key Performance Indicators (KPIs) and reports. Developing an understanding of business operations and contributing departments. Implementing and maintaining reports and dashboards using reporting software. Conducting ad-hoc analyses to support internal decision-making. Responsibilities Supervise employee productivity and provide internal processes for improved efficiency while adhering to legal guidelines Provide data analytics of sales, distributors, and partners to relevant management teams Work with assistant managers to develop long-term strategic initiatives Create and maintain rolling three-month plan for forecasting, targeting, and attaining sales Participate in development of competitor analyses and pricing strategy Support customer-facing operations, including sales, marketing, and public relations Adherence to SLAs Required skills and qualifications Three or more years of experience in a business management or similar role Experience in developing business strategy Strong ability with financial and budgetary processes Superior leadership skills, with focus on employee coaching and development Up-to-date knowledge of relevant industry trends Preferred skills and qualifications Materss degree (or equivalent) in business, management, or related field Strong ability with database and information systems software Experience in data analysis with Power BI IT Technical Recruitment (Attract, Retention) Microsoft Applications: SaaS Product Line Licensure Microsoft Modern Workplace plays Dynamics 365 ERP/CRM Pre & Post sales SAP/NetSuite (a plus!)

Responsibilities

The Operations Business Manager will supervise employee productivity and improve internal processes for efficiency. They will also manage relationships with partners and oversee financial performance.