WE ARE KEEN TO FIND A SELF-EMPLOYED PART-TIME OPERATIONS CO-ORDINATOR TO JOIN OUR VOLUNTEER TEAM AT THE BRITISH EMOTIONALLY FOCUSED THERAPY CENTRE (BEFT) AND HELP OUR GROWING ORGANISATION TAKE FLIGHT AND REACH MORE PEOPLE. THIS AN OPPORTUNITY TO BE PART OF A GROWING COMMUNITY THAT HAS RELATIONAL WELL-BEING AT ITS HEART, ONE PERSON, ONE COUPLE, ONE FAMILY AT A TIME.

The British Emotionally Focused Therapy Centre CIC (BEFT) is an organisation formed to promote healthy individual, intimate partner and family relationships in Britain. We enable and support the provision of Emotionally Focused Therapy to the public by supporting EFT Therapists, providing a membership organisation, a therapist directory, a website, an annual conference, a monthly newsletter, a referral group and networking opportunities. We also administer a number of training events for therapists. The Directors and leadership team are all volunteers and therapists themselves and with your organisational skills, we aim to improve the BEFT community experience

EXPERIENCE AND SKILLS

The successful candidate will have the following:
- Experience of administrative or co-ordination roles in an organisation
- Experience using Wordpress, and plug ins such as Elementor
- Experience using Mailchimp for newsletter and other mass communications
- Experience using CRM software such as Zoho
- Experience of working with voluntary organisations where co-ordinating with volunteer staff is necessary
- Experience of administrative or co-ordination roles in an organisation

PERSONAL QUALITIES

The personal qualities we are looking for include:
- Flexibility – the ability to manage changing situations, timescales, urgency, delays with ease
- Communication skills – the ability to communicate well with a variety of personalities and to be a proactive and assertive collaborator and have input into plans and strategy when appropriate (which includes interacting with subcontractors on behalf of BEFT).
- Willingness to follow instructions and to work effectively as an individual and part of a team of volunteers
- Self-Leadership and organisation skills – the ability to take charge of a process or project and direct activities when necessary as well as the knowledge of when to consult
- Multi-tasking skills – the ability to have an overview of multiple events at a time and to be flexible when events are upcoming (ie devoting more time to the upcoming event where necessary)
- Frustration tolerance – the ability to manage stressful and multifaceted situations with tolerance and patience

The Operations Co-ordinator is a vital part of the above activities. The successful candidate would be the crucial hub around which all our the activities are organised. We would expect the Operations Co-ordinator to help us:
- Maintain the BEFT website using Wordpress and make sure that it is up to date with current activities and events
- Process monthly membership renewals and new members
- Collate, publish and distribute the monthly newsletter
- Attend Member meetings (the leadership team) and take, write and distribute minutes
- Manage the logistical and administrative aspects of BEFT face to face and online Conferences (booking the venue, co-ordinating with presenters, setting up on the day, dealing with feedback and certificates etc)
- Manage the logistical and administrative aspects of the core training courses (booking the venue, dealing with registrations, promoting the courses, communicating with participants, co-ordinating with the Trainers, following up after courses – creating certificates and collecting feedback)
- Use effective and efficient time management, including recording of time spent on each project
- Promote BEFT to therapists and the general public, for example via the website, social media, podcast.
- New tasks as BEFT continues to evolve
The Operations Co-ordinator will report to the BEFT Directors but will also co-ordinate with specific officers or Trainers for some of the above activities.