Operations Control Center (OCC) Duty Manager at Endeavor Air

Minneapolis, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Mar, 26

Salary

110000.0

Posted On

08 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Flight Operations Management, Dispatch Operations, Weather Analysis, Maintenance Coordination, Operational Control, Regulatory Compliance, Performance Reporting, Team Leadership, Communication Skills, Problem Solving, Data Entry, Aircraft Routing, Scheduling Coordination, Ethics, Decision Making, Trust Building

Industry

Airlines and Aviation

Description

About Us Endeavor Air is a wholly-owned subsidiary of Delta Air Lines. Flying as Delta Connection, Endeavor operates 141 regional jets on 750 daily flights to 122 destinations in the United States, Canada, and the Caribbean. Headquartered in Minneapolis, Minn., Endeavor has hub operations in Atlanta, Cincinnati, Detroit, Minneapolis, New York, and Raleigh-Durham, and 11 maintenance bases across our network. Our Culture We know that our people are our greatest assets, and we are committed to building a culture where employees love coming to work each day. At Endeavor Air, we foster a diverse, culturally-rich and safe workplace where employees are treated with dignity and respect. With a culture built on safety, excellence, and teamwork, Endeavor offers limitless potential for aviation professionals looking to start or continue their careers. Our team promotes an inclusive environment in all aspects of the airline and our operation. As an EEO employer, we provide opportunities for all qualified candidates without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, or disabled status. Overview The Operations Control Center (OCC) Duty Manager manages the daily flight operations in accordance with Company policies, procedures, and performance goals. Responsibilities Provide direct supervision over on-duty Dispatchers. Ensure the safe and efficient dispatch of company aircraft. Reviews weather, maintenance data, and crew resource factors to develop an effective operating plan. Coordinate with appropriate departments and personnel to maintain operational control. Manage irregular operations (IROPs). Initiate all required delays/cancellations and ensures all affected departments and personnel are promptly informed. Ensure that all flight operations are conducted in compliance with applicable FARs and company procedures. Coordinate flow of operational information to all departments and stations for use in planning. Constantly monitors system wide weather. Review and analyzes system flight progress. Ensure daily events are recorded in dispatcher shift log. Compiles daily performance reports. Input appropriate data to Delta Air Lines computer system to maintain current flight status information. Review aircraft maintenance status and ensures that aircraft status board is kept updated. Retrieve hourly weather and specials for all stations and alternates and notes changes which may affect operation. Monitor field conditions, winds aloft and NOTAMS for entire operation. Oversee routing and re-routing of aircraft and Flight Crews to maintain schedule integrity, and to accommodate maintenance requirements or Crew legality. Ensure ferry permit paperwork is completed and Dispatcher has thorough understanding of restrictions and limitations as well as how to apply. Coordinate with Daily Scheduling to ensure efficient utilization of Pilots and Flight attendants. Ensure departmental guidelines are adhered to. Other Duties Other duties as assigned. Supervisory Responsibilities Will provide supervision and daily guidance for the Dispatchers. Competencies Required Ethics and Values - Serves as a champion to employees and projects that are beneficial to the company Displays courage and willingness to take an unpopular stance to make positive long-term progress for individuals and the organization. Knows Our Business - Looks for way to improve our success operationally and through people. Understands how all aspects of the business operate in a systemic way. Technically and professionally skilled to do the job at a high level of accomplishment. Builds Trust and Decision Making - Models honesty and open communications in large group meetings. Responds to challenge in a positive way – seeing it as a way to learn new perspectives and perhaps improve the organization. Drive for Results by Inspiring Others - Builds passion and enthusiasm for the organization’s mission. Identifies measurements that will drive long term positive results, and shares the rationale, thus engaging the organization. Know Your Team and Leading People - Inspires organization to build effective work relationships that are based on strengths and focused on achieving organizational goals, understanding and utilizing each team member’s interests and development goals. As a leader, proactively sees opportunities for talented and diverse staff to work with upper leadership in order to promote development and results. Qualifications Bachelor’s degree or a combination of education and related experience 2 years of airline dispatch operations experience Licensed part 121 aircraft dispatcher (requires a minimum age of 23) PC proficiency with Microsoft Office Suite including Word, Excel and Outlook Work Environment & Physical Demands Position requires occasional physical exertion such as pulling, pushing, reaching, bending, standing, walking and light lifting of boxes, bags, files, etc. not in excess of 30 lbs. Ability to work extra hours as required Limited travel up to 15% may be necessary What We Offer Providing world-class service to our customers starts with providing world-class benefits to our employees. Endeavor Air employees receive a competitive total compensation package which includes a variety of benefits to choose from and some of the best perks around. Free or reduced-rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members Comprehensive Medical, Dental, and Vision Plans 401(k) with Company Match starting on Day 1 Operational Performance Rewards (OPR) Program Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplementary benefit options FLSA Status Salary Minimum Position Pay Range USD $90,000.00/Yr. Maximum Position Pay Range USD $110,000.00/Yr.

Responsibilities

The OCC Duty Manager oversees daily flight operations, ensuring compliance with company policies and safety regulations. They manage dispatchers, coordinate with various departments, and handle irregular operations effectively.