Operations Control Management - Analyst at JPMC Candidate Experience page

Hong Kong, Hong Kong Island, Hong Kong S.A.R. -

Full Time

Start Date

Immediate

Expiry Date

20 Aug, 26

Salary

0.0

Posted On

22 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Risk Management, Control Management, Root Cause Analysis, Risk Mitigation, Data Analysis, Compliance, Audit, Quality Assurance, Stakeholder Management, Critical Thinking, Microsoft Office Suite, Reporting

Industry

Financial Services

Description

Are you ready to make an impact in operational risk and controls? Join a team where your analytical skills, attention to detail, and problem-solving mindset help safeguard the business and drive continuous improvement. You’ll collaborate with stakeholders, support risk mitigation, and develop expertise in control management. Grow your career in a dynamic environment that values innovation, teamwork, and operational excellence. As an Operations Control Management Analyst within the Securities Services Operations team, you will be responsible for ensuring the line of business has a sustainable and disciplined end-to-end control environment, identifying and escalating issues with a sense of urgency, and partnering with the Business to ensure issues are remediated in a timely manner. You will assist in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation. You are responsible for the oversight of the Control Environment for the Operations functions that support the business. Job responsibilities: * Support the first line of defense by assisting with the Operations control agenda and day‑to‑day control activities * Support representation of Operations interests on control and regulatory initiatives by preparing materials, attending sessions, and documenting actions * Execute assigned Operations control priorities and strategy and provide regular status updates to stakeholders * Lead and support control and risk governance implementation and reporting * Track risk mitigation and control remediation programs across the business * Partner with stakeholders to document processes and controls; support end‑to‑end analysis and root‑cause assessments through data gathering and initial findings * Support assessments of control design and operating effectiveness by executing defined test steps, capturing evidence, and documenting results in line with methodology * Perform ongoing analysis of program/metric related data (e.g., Key Risk Indicator/Key Performance Index) and develop ad-hoc reports as requested to support business-related programs, strategies and risks * Contribute to the Department’s agenda of automation & visualization through use of specialized tech tools * Assist with development of Risk and Control Self-Assessment mapping and documentations through participation in end-to-end process walkthroughs and deep dives with assigned business units Required qualifications, capabilities, and skills: * Bachelor’s degree * At least 2 years of experience in the financial services industry with background in operations, controls, audit, quality assurance, operational risk management, and/or compliance * Excellent communication skills * Effective problem solving and analytical skills with solid critical thinking, attention to detail and analytical skills * Able to synthesize large amounts of data and formulate appropriate conclusions Preferred qualifications, capabilities, and skills: * Prior experience in securities services operations is a plus * Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) preferred J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs [https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about requesting an accommodation. J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Responsibilities

The analyst ensures a sustainable end-to-end control environment within Securities Services Operations by identifying and remediating risks. Responsibilities include executing control priorities, performing root-cause assessments, and monitoring Key Risk Indicators.