SUMMARY:

The Operations Coordinator is responsible for the daily oversight of transit operations, with a strong emphasis on safety, contract adherence, reliability, and service quality. This role supervises driver performance, enforces policies, and manages real-time service execution. The Operations Coordinator works closely with the Operations Director and cross-functional teams including Safety, Dispatch, Maintenance, and Transit Coordination to ensure service delivery meets contractual requirements and aligns with company standards. This is a hands-on leadership role requiring responsiveness, attention to detail, and a strong commitment to operational excellence and regulatory compliance.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, competency, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education / Experience Required:

• No formal education required
• Minimum 2 years’ total experience with CDL (Class A or B)
• Minimum 1-year experience operating vehicle “in-type” (similar to prospective position)
• Demonstrated progressive leadership roles
• Safety, Training and DOT Regulation experience; No formal education required
• Minimum 2 years’ total experience with CDL (Class A or B)
• Minimum 1-year experience operating vehicle “in-type” (similar to prospective position)
• Demonstrated progressive leadership roles
• Safety, Training and DOT Regulation experience

Although additional duties and related tasks may be assigned, the essential duties and responsibilities of this position include the following: