Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group’s air, ocean, and road freight specialist. As the Freight Forwarding Experts, since 1815, we offer standard Global Freight services in addition to highly specialized end-to-end transportation solutions to customers across most industries around the world.
DGF UAE has an opening for Operations Coordinator. You will have to administer customs processes and activities to provide preparation and clearance of documentation through the relevant authorities and guide and advise customers on import/ export operations and regulations in line with business strategy and objectives, corporate guidelines and policies

SKILLS

Customs, Trade Compliance, Customs Regulations, Customs Brokerage, Customs Declaration, Import Export, Dangerous Goods Regulations, Sanction Countries, Customer Requirements, CRM, Classification, Bill Of Lading, Certificate Of Origin, Tracking, Third Party Logistics, Airlines, Authorities, Accuracy, Microsoft Excel, Data Entry, Continuous Improvement, DHL Business Knowledge, Business Processes, Stakeholder Management, Feedback

EDUCATION LEVEL

• Vocational/Specialized/Technical/Certification

EXPERIENCE LEVEL

• More than 2 years

• Under general/ limited supervision, support delivery of import/ export processes and activities to optimize service and performance
• Provide timely and effective administrative support for documentation such as receiving, reconciling, consolidating/ summarizing documents and information
• Conduct data capturing activities, feed data into relevant operating system and set up master data for transactions
• Conduct pre-alert screenings of paperwork, maintain documentation/ standard operating procedures and support in documentation archiving processes
• Prepare filing of import/ export entries
• Handle and maintain customer part lists
• Evaluate and monitor performance targets, update shipment information and physical status
• Conduct best practices and quality checks to ensure adherence to set quality, accuracy and timeliness of activities
• Reconcile data and generate reports and updates for performance monitoring to support other team members
• Follow and achieve compliance with established regulations and ensure proper usage of import/ export processes and policies
• Resolve recurring issues faced during delivery as per defined processes, systems and methods
• Support team members with less experience in different/ difficult situations